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DOKI / Software

Software · API and automation

Typing the same data into two systems by hand wastes time and breeds errors. We connect your systems, document which data flows from where to where and how often, and set up monitoring that notices a problem before you do.

  • Data mapping
  • API contract
  • Retry policy
  • Sync monitoring
01 / What this service includes

Let your systems speak the same language.

01

Data mapping

Fields in two systems never line up one to one. In a mapping table we make clear which field corresponds to what, which system is the source of truth and who wins in a conflict.

02

API contract

Request and response formats, error codes and versioning rules are fixed in a written contract. When the other side updates its system, you know in advance what would break.

03

Retries and monitoring

Networks drop, the other system slows down, the same request arrives twice. Retry rules, making a repeated request produce a single effect, and a separate queue for failed operations are designed from the start.

02 / How it works

One hub, five systems

Routing systems through a shared hub, rather than wiring each to each, makes adding a new system easy.

ERP and stockE-commerceAccounting and invoicingCRMEmail and notifications
03 / Scope

Let's define the scope together.

We clarify the scope, deliverables and acceptance criteria together in the first meeting. The written quote lists that scope item by item; if the scope changes, the quote is updated as a new version.

We agree goals, deliverables and timing. Scope is defined for each engagement.

Deliverables

  • 01Data mapping
  • 02API contract
  • 03Retry policy
  • 04Sync monitoring
04 / Process

How we move forward, step by step.

Each step ends with something concrete in your hands; we move on with your approval.

  1. 01

    Discovery

    We start by listening: the need, the users and the existing systems.

  2. 02

    Workflow design

    We map how work runs today step by step and build the new flow on it.

  3. 03

    Development

    We build in short iterations and show a working version at the end of each.

  4. 04

    Testing

    We test functionality, different devices and edge cases before release.

05 / Decision details

What to know before you ask for a quote.

What is included, what we need from you, timing and payment, all in one place. The exact scope and price are set in the written quote.

Included

  • Data mapping, retries on failure and sync monitoring.
  • The server and domain are set up in your name, on your own account.

Not included

  • The connected services' own subscription and usage fees.
  • Source code and intellectual property: they stay with Doki and can be transferred for an extra fee if you ask.

What we need from you

  • API access and documentation for the systems to connect.
  • Which data goes where, and how often.

Timing and delivery

  • Timing depends on the number of systems and the state of their API documentation; it is stated in the quote.

What sets the price

  • Number of systems to connect.
  • Data volume and sync frequency.

Payment and aftercare

  • Bug fixes are free for one month after delivery.
  • After that you can choose a monthly or yearly maintenance package.
  • For work agreed in person, the full fee is paid at the start.
  • For remote work, half is paid at the start and half on delivery.
  • We respond to every request within 12 hours.
  • Meetings are held in Turkish; correspondence and deliverables are handled in the language of your choice with translation support.
  • We work in person in Istanbul and remotely across Türkiye and worldwide.
06 / FAQ

The questions on your mind.

Tell us what you need; we will define the scope together.

Tell us about your project
What if the other system has no API?

The options narrow but do not end: scheduled file transfer, a database view or the vendor's export tools can be used. We assess together in discovery which one is safe and sustainable; brittle methods like screen scraping are a last resort.

How long does a project take?

It depends on scope. After the scope meeting we share the stages and an estimated schedule in writing; you follow progress in My account.

How is the price set?

There is no fixed package price. Once the scope is clear we prepare an itemised quote; nothing you have not approved is included.

Let's begin

Let's talk about your project.

Tell us what you need; we will define the scope together.