Shipping integration
Connecting an e-commerce site to courier companies' systems so that creating shipments, printing labels, getting tracking numbers and updating delivery status happen automatically.
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Why it matters
Creating shipments by hand wastes time and leads to wrong address entries as orders grow. Integration reduces shipment creation to one click, sends the tracking number to the customer automatically and cuts “where is my parcel” questions. Working with several couriers widens delivery time and cost options.
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Example
A shop shipping 150 orders a day creates labels one by one in the courier's panel. With an integration, orders turn into shipments in bulk and preparation time is cut by hours.
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Common mistake
Not automating the delivery of tracking information to the customer. Customers who get no information call support or complain in reviews.
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Related terms
Related services and guides
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