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Explicit consent

Consent relating to a specific matter, based on information and given of free will; it is one of the legal bases for processing personal data.

  1. 01

    Why it matters

    Explicit consent is used when no other legal basis applies, for example for marketing messages or some cookies. It cannot be made a condition of the service and must always be withdrawable. Asking for consent when another basis such as performing a contract or a legal obligation applies misleads people and causes problems when consent is withdrawn.

  2. 02

    Example

    A shop processes the delivery address to fulfil the order, on the basis of the contract, and does not ask for consent for it. For promotional e-mails it uses a separate, unticked checkbox.

  3. 03

    Common mistake

    Collecting blanket consent for all processing with a single box, or showing the box pre-ticked. Consent must relate to a specific matter and be given through the person's active action.

  4. 04
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