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Domain name

A memorable internet name such as example.com, rented for a set period, used to reach a website and e-mail addresses.

  1. 01

    Why it matters

    A domain name is the brand's digital identity; letting it expire means the site and e-mail suddenly stop and the name may even be taken by someone else. The domain should be registered in the company's name, auto-renewal should be on and the management account should be protected with two-step verification.

  2. 02

    Example

    A business's domain name is registered to the personal account of the freelancer who built the site years ago. Because renewal e-mails go to them, it expires; the site and e-mail are down for a week until the name is recovered.

  3. 03

    Common mistake

    Registering the domain name in the agency's or an employee's personal account. When that person leaves or cannot be reached, the company loses control of its domain.

  4. 04
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