Roles and permissions
Permissions are enforced by checks on the server, not by hiding things on screen. The role matrix is documented; adding a role or removing a permission needs no code change.
DOKI / Software
Software · Web apps and portals
We build applications where your customers, dealers or staff sign in and get work done. Who sees what, who approves what and which action is recorded is designed from the start, not patched in later.
- Roles and permissions
- Customer flows
- Document exchange
- Activity log
01 / What this service includes
The right person, the right screen, the right permission.
Customer flows and document exchange
Applications, approvals, document uploads and messaging are gathered in one place. Files are versioned; who uploaded and downloaded what, and when, is visible.
Audit trail
Every critical action is recorded with who did it, when, and what changed. In a dispute or an audit, this record becomes your most reliable source.
02 / How it works
A sample permission matrix
Rows show roles, columns show actions. The real matrix is drawn up together from your own workflow.
ViewCreateApproveManage
Viewer
Team member
Approver
Administrator
03 / Scope
Let's define the scope together.
We clarify the scope, deliverables and acceptance criteria together in the first meeting. The written quote lists that scope item by item; if the scope changes, the quote is updated as a new version.
We agree goals, deliverables and timing. Scope is defined for each engagement.
Deliverables
- 01Roles and permissions
- 02Customer flows
- 03Document exchange
- 04Activity log
04 / Process
How we move forward, step by step.
Each step ends with something concrete in your hands; we move on with your approval.
- 01
Discovery
We start by listening: the need, the users and the existing systems.
- 02
Workflow design
We map how work runs today step by step and build the new flow on it.
- 03
Development
We build in short iterations and show a working version at the end of each.
- 04
Testing
We test functionality, different devices and edge cases before release.
05 / Decision details
What to know before you ask for a quote.
What is included, what we need from you, timing and payment, all in one place. The exact scope and price are set in the written quote.
Included
- User roles, permissions and activity logs.
- Discovery first, then delivery in dated phases.
- Three rounds of design revisions.
- The server and domain are set up in your name, on your own account.
Not included
- Source code and intellectual property: they stay with Doki and can be transferred for an extra fee if you ask.
- Domain and server fees (the accounts are in your name).
What we need from you
- Your current workflow: who does what, and who approves what.
- Sample documents, forms or spreadsheets.
Timing and delivery
- Timing depends on scope; after discovery, each phase gets a written delivery date.
What sets the price
- Number of user roles and screens.
- Integrations such as payments, shipping or accounting.
- Moving your existing data.
Payment and aftercare
- Bug fixes are free for one month after delivery.
- After that you can choose a monthly or yearly maintenance package.
- For work agreed in person, the full fee is paid at the start.
- For remote work, half is paid at the start and half on delivery.
- We respond to every request within 12 hours.
- Meetings are held in Turkish; correspondence and deliverables are handled in the language of your choice with translation support.
- We work in person in Istanbul and remotely across Türkiye and worldwide.
06 / FAQ
The questions on your mind.
Tell us what you need; we will define the scope together.
Tell us about your projectCan it talk to our existing systems?
Yes. The scope of integration with your accounting, ERP, authentication or email systems is defined in discovery. Integration goes through an API; if the other system offers no access, an alternative way to move data is planned together.
How long does a project take?
It depends on scope. After the scope meeting we share the stages and an estimated schedule in writing; you follow progress in My account.
How is the price set?
There is no fixed package price. Once the scope is clear we prepare an itemised quote; nothing you have not approved is included.
Let's begin
Let's talk about your project.
Tell us what you need; we will define the scope together.