Service calendar
Each service's duration, buffer time and which staff can deliver it are defined. Customers see only the times that are genuinely available.
DOKI / Software
Software · Booking system
Let customers pick a suitable time themselves so you stop keeping a calendar by phone. Services, staff hours and branches are managed in one calendar, and giving the same slot to two people is prevented at system level.
- Service calendar
- Staff and working hours
- Branch management
- Booking flow
01 / What this service includes
Your calendar fills up while you get on with work.
Staff and working hours
Shifts, leave and breaks are entered per staff member. When someone goes on leave, you need do nothing extra for those days to close for booking.
Branch management and booking flow
Several branches are managed from one panel; each can have its own services and hours. The booking flow has three steps: service, time, confirmation. Cancellation and rescheduling rules work as you set them.
02 / How it works
A sample booking week
The calendar gathers bookings, staff notes and requests awaiting confirmation in one view.
0102030405
New booking
Staff note
Confirmed appointment
New booking
Staff note
03 / Scope
Let's define the scope together.
We clarify the scope, deliverables and acceptance criteria together in the first meeting. The written quote lists that scope item by item; if the scope changes, the quote is updated as a new version.
We agree goals, deliverables and timing. Scope is defined for each engagement.
Deliverables
- 01Service calendar
- 02Staff and working hours
- 03Branch management
- 04Booking flow
04 / Process
How we move forward, step by step.
Each step ends with something concrete in your hands; we move on with your approval.
- 01
Scope
Together we put the goal, the boundaries and the acceptance criteria in writing.
- 02
Workflow design
We map how work runs today step by step and build the new flow on it.
- 03
Development
We build in short iterations and show a working version at the end of each.
- 04
Testing
We test functionality, different devices and edge cases before release.
05 / Decision details
What to know before you ask for a quote.
What is included, what we need from you, timing and payment, all in one place. The exact scope and price are set in the written quote.
Included
- Two routes: a custom build, or a quick-setup package on our ready platform.
- The quick-setup package runs on Doki's infrastructure; a custom build runs on a server in your account.
- Three rounds of design revisions.
Not included
- Source code is not handed over on either route; for a custom build, the rights can be transferred for an extra fee.
What we need from you
- Your services and their durations, plus staff and branch details.
- Your logo and any brand identity files.
Timing and delivery
- Quick-setup package: delivered the next day if the software is ready, within one week if it is not.
- For a custom build, timing depends on scope and is stated in the quote.
What sets the price
- For the package: a one-off licence (the first year of updates and support included, then yearly maintenance) or a monthly rent.
- Number of branches, staff and services.
Payment and aftercare
- If the rent is not paid, you get a reminder first; then the service is suspended.
- Projects built for you carry no monthly rent; you pay the project fee.
- For work agreed in person, the full fee is paid at the start.
- For remote work, half is paid at the start and half on delivery.
- We respond to every request within 12 hours.
- Meetings are held in Turkish; correspondence and deliverables are handled in the language of your choice with translation support.
- We work in person in Istanbul and remotely across Türkiye and worldwide.
06 / FAQ
The questions on your mind.
Tell us what you need; we will define the scope together.
Tell us about your projectHow does this differ from your ready-made booking product?
The ready-made product covers common needs quickly and can be rented. The service on this page comes in when you need your own rules, integrations or a distinctive experience; we assess together in the first meeting which one fits.
How long does a project take?
It depends on scope. After the scope meeting we share the stages and an estimated schedule in writing; you follow progress in My account.
How is the price set?
There is no fixed package price. Once the scope is clear we prepare an itemised quote; nothing you have not approved is included.
Let's begin
Let's talk about your project.
Tell us what you need; we will define the scope together.