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Encrypted connection

SSL/TLS · The protocol that encrypts traffic between the browser and the server; https in the address bar shows that the connection is encrypted, not that the site itself is secure.

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    Why it matters

    An encrypted connection stops data between the visitor and the server being read or changed on the way. Browsers mark unencrypted pages as not secure; encryption is a must for forms, sign-ins and payments. If the certificate expires or its chain is incomplete, visitors see a warning and most of them leave.

  2. 02

    Example

    A site's certificate expires on a Saturday and nobody notices. Until Monday visitors are met with a browser warning and sales stop. Automatic renewal and a check that watches the expiry date prevent this.

  3. 03

    Common mistake

    Taking the padlock in the address bar to mean the site is safe. Encryption only protects data in transit; it says nothing about flaws on the site, fake sites or weaknesses on the server.

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