DOKI / Quick-setup package
Field service work order tracking
Keep the work order digital from the fault report to technician assignment, parts used and customer sign-off. Customers follow their job's status from a link.
- Fault reports and work orders
- Technician assignment and routes
- Parts and photo records
- Status link for the customer
01 / Who it is for
Appliance, air conditioning, lift and security system service companies.
A typical day
The technician closes the job on site, adding the parts used and a photo; the customer receives a job summary.
02 / Scope
Core modules
The core parts that come with the package. Additions specific to your business are discussed separately when we scope the work.
Technician assignment and routes
Parts and photo records
Status link for the customer
03 / License
Licence, rent and delivery
One-off licence
Paid once, with no rent afterwards. The first year of updates and support is included; after that a yearly maintenance fee applies. The source code is not handed over.
Monthly rent
Paid every month; you keep using it while payments continue. If a payment is late, you get a reminder first; then the service is suspended.
Delivery
Set up and handed over the next day if the software is ready, within one week if it is not. The product runs on Doki's infrastructure and we do the setup.
There are no screenshots on this page: images are added as the product is completed. The price is given in a written quote once the scope is clear.
Let's begin
Let's talk about your project.
Tell us what you need; we will define the scope together.