Our Google Business Profile got suspended overnight, how do we appeal and get it reinstated?

Log into the dashboard right now and delete that 'Lyon Renovation' you added to the end. Make sure it reflects your legal name on official records and nothing else. If you hit that appeal button before correcting the title, the reviewer will reject it in two seconds and your case will get stuck.

Ran into the exact same issue with our plumbing profile down in Marseille after tweaking our business title. We opened an appeal with our Kbis and a telecom bill. Got a response exactly 6 business days later asking for an extra exterior photo, and the listing was fully restored on day 9.

Don't expect it to be reinstated the next day just because you filled out the form. The support teams in France process the manual queue very slowly. If there's even an apartment number or street name discrepancy between the address on your documents and the one on your profile, the process can drag on for up to a month.

Make sure you don't miss these three points when putting your file together: 1) The company address on your Kbis must match the address in the dashboard down to the letter, 2) A scanned copy of the most recent utility bill in the company's name, 3) A clear photo of the storefront sign taken from the street.

whatever you do dont submit a new appeal form every day each new form resets your place and puts you at the back of the line. tbh just open one ticket, note down the case number and wait for their email.

Sorry to hear that waking up to that red suspension notice in the morning is a total nightmare. like we went through it too you cant even figure out what happened at first. Dont panic once you keep a cool head gather your documents and make the fixes, it gets resolved.

Pursuant to Google's Community Guidelines, any descriptive additions made to the business name beyond what is displayed on the permanent signage constitute grounds for suspension. It is mandatory to establish a profile declaration that does not conflict with your official commercial registry showing your legal trade name.

In short: First, remove the extra words you added and revert to your official legal name, submit your appeal with an up-to-date Kbis and a utility bill showing your address, and wait for their response without ever opening multiple tickets.

We need to take it step by step. Merge instead of deleting; deleted content doesn't come back.

Hasty decisions become decisions you have to fix six months later.

There are three things to check when doing this. Internal linking is the cheapest and most neglected task.

the opposite happened to me, that's why I'm writing but if you don't write this down from the start it leads to arguments later.

this is my opinion, I'm not clamiing it's absolute truth.

Exactly, and not many people know this. People defend habits, not processes. Resistance comes from there.

Hope this helps.

Let me summarize what's been said so far. Start with a small trial; don't commit to everything at once.

Proven by experience.

Absolutely. If I were to add anything: Any unwritten clause becomes a point of disagreement later, as both sides remember it differently.

Let me speak from the other side; I'm on the supplier side. When we decide without measuring, we always end up in the same place.

The opposite happened to me, that's why I'm writing. A competitor's ranking might come from years of accumulation, not just their content.

saved.

Yes, that's exactly how it is with google profile suspension. When you try to change everything at once, nothing settles.

Just leaving this note, it might be useful.