we run a small moving and storage company in Madrid. we spend arond 850 EUR a month on Google Ads targeting quote requests and contact form fills. i mean two days ago I was checking the dashboard and noticed a 'Conversion tracking missing' alert and saw our bid strategies had slipped into 'inactive'.
i placed the Google Ads tag directly onto the thank-you page (gracias) where the contact form redirects. then I submitted 3 test forms from my phone and work computer and landed on that page... but the dashboard still says 'unverified' or 'no recent activity detected'... the ads are running but with smart bidding getting zero data it feels like our budget is just being wasted.
what usually causes this and what steps should I check first? if I can't sort it out myself at what point should I bring in a pro?