- Job title
- Board member
- Sector
- Energy
- Organization type
- medium-sized business
- Joined
- Aug 2023
- Message
- 377
We run an e-commerce site selling handmade ceramics in the US with a small team of 4. We do about 18,000 USD a month in revenue... When we saw the warning that the old analytics tool was shutting down we ran the GA4 setup assistant wizard in the dashboard... We clicked through a few confirmation buttons, got all green checkmarks, and the system told us everything was successfully connected. I mean so we assumed the migration was done without any issues.
But when we checked the data last month it was an absolute mess. While our store admin shows 140 orders the analytics dashboard only tracked 65 conversions. On top of that nearly half of our incoming traffic is listed as direct or unassigned, and basic metrics we used to rely on like bounce rate have been replaced with different definitions entirely.
What does this assistant tool actually set up behind the scenes, and what is it missing? Which settings do we need to manually configure after setup, and where should we verify the data to make sure it's clean and reliable?