We run an e-commerce store in Dubai selling home textiles and custom-design ceramics. Last month, we allocated a serious budget for the first time and started running Instagram ads via Meta, spending a total of 12,000 AED over 30 days. Throughout the campaigns we got hundreds of likes, dozens of saves, and thousands of profile visits; we even had people asking for prices via DM.
But at the end of the month, when we opened our e-commerce dashboard order report, we were totally confused. It shows a total of 44 sales worth 18,500 AED. The issue is, we can't definitively tell how many of these sales actually came from our ads versus organic search or returning customers.
Conversion counts look different in Ads Manager, while our web analytics report shows a much lower number. Before increasing the budget next month, how can we clearly measure the actual return on sales, and what thresholds should we use to decide whether to continue?