- Job title
- Product Manager
- Sector
- Healthcare services
- Organization type
- 20-person company
- Joined
- Jun 2026
- Message
- 351
Doki · Infrastructure migration · 2023
We run a boutique catering service in the Paris area for private events and corporate meetings. We put together a video ad set with a 60 EUR daily budget targeting 1,200 EUR total for spring bookings. The campaign got approved and switched to 'Active' yesterday morning, but 36 hours later, impressions are still flat at zero.
Not a single cent has been spent. There are no declined cards, overdue balances, or explicit restriction warnings in the billing section. I reached out to support, but all I got were boilerplate canned responses.
What hidden factors cause an approved ad to get zero impressions for days? Did we hit a technical snag in our audience pool or bid settings that we're overlooking?