We set up Google Tag Manager last Thursday to centralize conversion tracking for our Munich-based e-commerce store selling home decor and handmade ceramics. Our site runs on custom infrastructure and redirects users to a thank-you page after checkout.
Normally, we get an average of 18 to 25 orders per day with an average cart value around 65 Euros. But the day after the setup, order counts in the Analytics dashboard suddenly jumped to 40-50. There's been zero change in actual orders and payments in our bank dashboard, but almost every transaction appears recorded twice in the reports.
Inside Tag Manager, we configured both the base analytics configuration tag and the purchase conversion tag as triggers. What exactly could be causing this double-counting issue, and how can we fix it without breaking the whole setup?