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Our agency's site maintenance package feels too expensive — how much do other agencies charge? Would it be better to hire a separate corporate developer?

NNazlı T***Expert
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Sales Manager
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Insurance
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40-person manufacturing company
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133
#1

It's been 3 years since we started working with the agency. They charge 2000 TL every month for site maintenance and updates. The updates are very simple stuff (add text, change image, set up link). Is it worth this price? How much are similar packages at other companies?

Our members also say: 'it's too expensive, hire your own admin'. But we don't have anyone in the company with technical knowledge. The agency's customer service doesn't reply within hours either, and never on weekends. Quality control is bad, sometimes text is missing on the page.

We tried other agencies, they all showed similar prices. Would hiring a freelancer be cheaper? But their support is probably limited too...

LLeventVeteran
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Digital transformation consultant
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Most Helpful#2

The price of site maintenance and update services varies depending on the agency's location. An Istanbul-based corporate agency might charge between 1500-3000 TL, a regional agency 800-1500 TL, and a freelancer 300-800 TL.

Evaluate whether 2000 TL is expensive with these questions: 1) What is the response time promise (hours/week)? 2) How quickly are emergencies (hack, bug) resolved? 3) How many changes are included per month? 4) Who is responsible for technical support?

Your complaints (delayed response, quality issues) are related to agency selection. But hiring your own developer is a much bigger responsibility (tax, insurance, salary, management). If business hours aren't too busy, you can start with a freelancer and hire a developer when work increases.

HHüsniye K***ExpertCommunity member
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1
#3

We were in the same situation. In the end, instead of hiring a freelancer to cut costs we switched to another agency — for 1500 TL the quality is better, and they reply within hours. This flexibility is enough for us. Your story reminded me a lot of ours.

BBurak A***Member
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IT manager
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E-commerce
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early-stage startup
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May 2023
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126
#4

2000 tl a month is way too much bro. you can find it for 800-1000 tl and but the quality might be low thhere too, we're aware of that. anyway are you gonna take the risk?

FFerhat A***Member
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Board member
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20-person company
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155
#5

Two options: 1) Change the agency and compare prices (ask for quotes from 10-15 agencies). 2) Hire a freelancer to start (500-800 TL/month, simple updates). If things get complicated, then find a professional developer.

İİlker K***Expert
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Software developer
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#6

So, what exactly is being done for 2000 TL? Do you get a detailed report? Are things like backup, security update, plugin upgrade included? Or are they just adding text?

SSelin P***Member
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Customer service representative
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Freight
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early-stage startup
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130
#7

Website maintenance packages in Turkey: - Corporate agency: 2000-5000 TL/month (7/24 support, SLA guarantee) - Mid-sized agency: 1000-2000 TL/month (business hours support) - Freelancer: 500-1000 TL/month (limited support) Maintenance quality and price aren't always inversely proportional; ask for references when choosing.

FFerhat Ş***Member
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#8

2000 TL 😅 I'm covering up the agency difference... But seriously: if you still don't know what you're paying for, question the product. anyway either switch or choose a freelancer. Third option: do it yourself learn WordPress + Elementor (free).

TTuğçe B***Member
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#9

Quick summary for newcomers: Just because everyone does it doesn't mean it's right.

IIrmak T***Veteran
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#10

I've been dealing with this for a long time. Processes without records never improve, because you don't know what to fix.

That's all, sorry if I went on too long.

ZZübeyde Ç***Member
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chain store
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#11

I'm a small business, let me explain from my side... Implementing a change request process doesn't slow things down it speeds them up.

If you have questions write them; I'll answer as best I can.

MMeryem A***Member
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Logistics planning
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Electrical-electronics
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regional distributor
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#12

Thanks, that was the answer I was looking for.

EEsra T***Member
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#13

i think differently. in legacy systems the most expensive ting is unknown dependencies.

if I were you I'd go this route.

AAslı B***Expert
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Doki · Infrastructure migration · 2023

#14

to get into the details: Hasty decisins become decisions you have to fix six months later.

if I were you Id go this route.

LLeyla Ö***MemberCommunity member
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Feb 2025
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38
#15

I have an objection here. Any unwritten clause becomes a point of disagreement later as both sides remember it differently.

If you don't write this down from the start, it leads to arguments later. If you post the result here it will help others too.

KKader T***Expert
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#16

Yes, thats exactly how it is with how much is website maintenance fee. I mean ask who prepared the quote and who will actually do the work.

If I were you Id go this route.

İİsmetMember
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Logistics Manager
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Nov 2023
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112
#17

I feel the same way. Mistakes made on the how much is website maintenance fee side are usually reversible but expensive.

When you try to change everything at once, nothing settles. I'm also curious if anyone does it differently.

UUğur Y***MemberCommunity member
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38
#18

i agree with this.. and tbh just because eveyone does it doesn't mean it's right.

if you post the result here, it will help others too.

HHilal Y***Member
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Doki · Backup setup · 2023

#19

Thanks for posting.

AAslı U***MemberCommunity member
Joined
Apr 2026
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61
#20

I'm a small business, let me explain from my side. When making decisions, write down the worst-case scenario too, not just the best.

Taking notes for two weeks yields better results than a six-month estimate. Just leaving this note, it might be useful.

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