we didn't have our own production, was giving it to a subcontractor. Cost dropped 30% but we had quality problems. Customers complained. Then I pulled back, switched to in-house production.
I outsourced production to a subcontractor — quality issue or cost saving?
- Job title
- General Manager
- Sector
- Cosmetics
- Organization type
- workshop
- Joined
- Jul 2022
- Message
- 1
Outsourcing = lower cost + control issue. If quality is critical, outsourcing is risky. General jobs ok, specialized jobs should be done in-house.
I feel the same way. The reason for failure isn't one big mistake, but the accumulation of small decisions.
Pausing growth to breathe is also a strategy, nobody says that.
Quick summary for newcomers: If it's your first time, start small; scaling comes later.
The biggest time-waster for us was not knowing who had the final say. Hope this helps.
- Job title
- Quality Assurance Manager
- Sector
- Insurance
- Organization type
- chain store
- Joined
- Jun 2024
- Message
- 388
Doki · Backup setup · 2025
There's a part I don't understand. The biggest time-waster for us was not knowing who had the final say.
If you post the result here, it will help others too.
- Job title
- Technical service technician
- Sector
- Consulting
- Organization type
- sole proprietorship
- Joined
- Apr 2023
- Message
- 104
Doki · Backup setup · 2023
absolutely and honestly if I were to add anything: If you don't write this down from the start, it leads to arguments later.
of course, it varies if your situation is different.
How did you solve this? Processes without records never improve, because you don't know what to fix.
Hope this helps.
- Job title
- Supply chain manager
- Sector
- Glass
- Organization type
- early-stage startup
- Joined
- Oct 2025
- Message
- 302
- Job title
- Clinic manager
- Sector
- Glass
- Organization type
- two-branch business
- Joined
- Oct 2022
- Message
- 49
Let me summarize the topic, since several different answers were given. The longer you delay cutting the team, the more people it affects.
Good luck with that.
- Job title
- Production Manager
- Sector
- Printing
- Organization type
- cooperative
- Joined
- May 2023
- Message
- 27
Here's how it went for us. The answer varies greatly by industry; there is no one-size-fits-all rule.
That's all, sorry if I went on too long.
I think it's hard to be that definitive about outsourcing production. Taking notes for two weeks yields better results than a six-month estimate.
If I were you, I'd go this route.
- Job title
- Courier coordinator
- Sector
- Livestock
- Organization type
- chain store
- Joined
- Feb 2025
- Message
- 109
I went through the same thing two years ago. The first thing to break as you grow is communication, not the numbers.
Just leaving this note, it might be useful.
- Job title
- Software team lead
- Sector
- Packaging
- Organization type
- workshop
- Joined
- Sep 2025
- Message
- 74
The most overlooked point about outsourcing production is this: The reason for failure isn't one big mistake, but the accumulation of small decisions.
That's all, sorry if I went on too long.
- Job title
- Purchasing manager
- Sector
- Furniture manufacturing
- Organization type
- medium-sized business
- Joined
- Dec 2022
- Message
- 72
I'm curious too. If the gap between accounts receivable and accounts payable turnover days is widening, revenue won't save you.
Proven by experience.
- Job title
- Store Manager
- Sector
- Cosmetics
- Organization type
- two-branch business
- Joined
- Nov 2022
- Message
- 183
There is something to watch out for. Everyone rushing into outsourcing production gets stuck at the same point.
This is my opinion, I'm not claiming it's absolute truth.
Three different views emerged, they all complement each other. The answer varies greatly by industry; there is no one-size-fits-all rule.
When the closure decision was made is as decisive as the decision itself. If you have questions, write them; I'll answer as best I can.
Let me share my experience. The reason for failure isn't one big mistake, but the accumulation of small decisions.
Just leaving this note, it might be useful.
- Job title
- System support specialist
- Sector
- Software
- Organization type
- 8-person team
- Joined
- Jul 2022
- Message
- 136
Doki · Infrastructure migration · 2025
We experienced almost the exact same thing last year. Delaying bad news is the habit that causes the most losses in this job.
People defend habits, not processes. Resistance comes from there. Just leaving this note, it might be useful.