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I outsourced production to a subcontractor — quality issue or cost saving?

TTuğrulMember
Job title
Solar energy
Joined
Feb 2024
Message
88
#1

we didn't have our own production, was giving it to a subcontractor. Cost dropped 30% but we had quality problems. Customers complained. Then I pulled back, switched to in-house production.

VVahide V***Member
Job title
General Manager
Sector
Cosmetics
Organization type
workshop
Joined
Jul 2022
Message
1
Most Helpful#2

Outsourcing = lower cost + control issue. If quality is critical, outsourcing is risky. General jobs ok, specialized jobs should be done in-house.

NNecati E***MemberCommunity member
Joined
Jan 2024
Message
3
#3

I feel the same way. The reason for failure isn't one big mistake, but the accumulation of small decisions.

Pausing growth to breathe is also a strategy, nobody says that.

JJale S***ExpertCommunity member
Joined
Dec 2024
Message
151
#4

Quick summary for newcomers: If it's your first time, start small; scaling comes later.

The biggest time-waster for us was not knowing who had the final say. Hope this helps.

ZZerrin S***Member
Job title
Quality Assurance Manager
Sector
Insurance
Organization type
chain store
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Jun 2024
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388

Doki · Backup setup · 2025

#5

There's a part I don't understand. The biggest time-waster for us was not knowing who had the final say.

If you post the result here, it will help others too.

IIrmak M***Member
Job title
Technical service technician
Sector
Consulting
Organization type
sole proprietorship
Joined
Apr 2023
Message
104

Doki · Backup setup · 2023

#6

absolutely and honestly if I were to add anything: If you don't write this down from the start, it leads to arguments later.

of course, it varies if your situation is different.

HHilal D***MemberCommunity member
Joined
Dec 2024
Message
166
#7

How did you solve this? Processes without records never improve, because you don't know what to fix.

Hope this helps.

EEbru Ö***Member
Job title
Supply chain manager
Sector
Glass
Organization type
early-stage startup
Joined
Oct 2025
Message
302
#8

This thread is archived.

MMustafa Ç***Member
Job title
Clinic manager
Sector
Glass
Organization type
two-branch business
Joined
Oct 2022
Message
49
#9

Let me summarize the topic, since several different answers were given. The longer you delay cutting the team, the more people it affects.

Good luck with that.

FFatma Ç***Member
Job title
Production Manager
Sector
Printing
Organization type
cooperative
Joined
May 2023
Message
27
#10

Here's how it went for us. The answer varies greatly by industry; there is no one-size-fits-all rule.

That's all, sorry if I went on too long.

SSelin B***MemberCommunity member
Joined
Jun 2024
Message
33
#11

I think it's hard to be that definitive about outsourcing production. Taking notes for two weeks yields better results than a six-month estimate.

If I were you, I'd go this route.

İİlknur O***Member
Job title
Courier coordinator
Sector
Livestock
Organization type
chain store
Joined
Feb 2025
Message
109
#12

I went through the same thing two years ago. The first thing to break as you grow is communication, not the numbers.

Just leaving this note, it might be useful.

ÖÖmer C***Member
Job title
Software team lead
Sector
Packaging
Organization type
workshop
Joined
Sep 2025
Message
74
#13

The most overlooked point about outsourcing production is this: The reason for failure isn't one big mistake, but the accumulation of small decisions.

That's all, sorry if I went on too long.

MMeryem K***VeteranCommunity member
Joined
Jan 2025
Message
12
#14

Saved.

MMustafa G***Member
Job title
Purchasing manager
Sector
Furniture manufacturing
Organization type
medium-sized business
Joined
Dec 2022
Message
72
#15

I'm curious too. If the gap between accounts receivable and accounts payable turnover days is widening, revenue won't save you.

Proven by experience.

KKader A***Member
Job title
Store Manager
Sector
Cosmetics
Organization type
two-branch business
Joined
Nov 2022
Message
183
#16

There is something to watch out for. Everyone rushing into outsourcing production gets stuck at the same point.

This is my opinion, I'm not claiming it's absolute truth.

EEsra D***Member
Job title
SME Consultant
Joined
Feb 2024
Message
124
#17

Three different views emerged, they all complement each other. The answer varies greatly by industry; there is no one-size-fits-all rule.

When the closure decision was made is as decisive as the decision itself. If you have questions, write them; I'll answer as best I can.

YYasemin E***MemberCommunity member
Joined
Mar 2026
Message
2
#18

I went through the same thing.

İİbrahim S***New memberCommunity member
Joined
Jun 2026
Message
20
#19

Let me share my experience. The reason for failure isn't one big mistake, but the accumulation of small decisions.

Just leaving this note, it might be useful.

EEfe A***Member
Job title
System support specialist
Sector
Software
Organization type
8-person team
Joined
Jul 2022
Message
136

Doki · Infrastructure migration · 2025

#20

We experienced almost the exact same thing last year. Delaying bad news is the habit that causes the most losses in this job.

People defend habits, not processes. Resistance comes from there. Just leaving this note, it might be useful.

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