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How I went bust: things nobody told me in three years

OOğuzMember
Job title
Former founder
Organization type
early-stage startup
Joined
Aug 2023
Message
76
#1

I shut down the company at the end of 2022. Two years have passed, so I can finally write about it with a clear head. I'm not posting this to scare anyone; while I was sinking, every article I read was either a success story or some "don't give up" nonsense. Neither helped me.

My biggest mistake was treating revenue as cash. We were growing on paper, but the bank account never backed it up. I was selling on credit, collections had stretched to 90 days, and I was paying suppliers upfront. I assumed that gap would close eventually. It didn't.

My second mistake was not measuring the ROI on the money I spent to grow the business. We ran ads, sales went up, so I figured it was working. Looking back, most of those increased sales came from customers who already knew us. When I cut the ads, sales didn't drop. So for two years, I was just remarketing my own product to my existing customers.

The third thing is this: I delayed the bad news. Both to my partner and the team. If I had spoken up three months earlier, we could have downsized and kept going. Instead, I spent those three months hoping "maybe it'll get better."

If anyone has questions, I'll answer them. If there's a lesson to be learned, go ahead, I'd like to read it too.

BBurak Can M***Veteran
Job title
Founder · e-commerce
Organization type
20-person company
Joined
Apr 2023
Message
212
Most Helpful#2

Thanks for this post, because I made the same three mistakes and the third one cost me the most.

One habit changed my life regarding cash flow: every Friday morning, I manually update the 12-week cash flow forecast. Not an automated report, manually. Because when you type it out, you actually see the numbers. Twice, this spreadsheet made me postpone a growth decision, and both times it was the right call.

You're right about the ads, but let me add something: advertising to customers who already know the brand isn't entirely wasted either. The waste is thinking that's new customer acquisition and shifting the budget there. Until you separate the metrics, they look like they're in the same bucket.

NNihal T***Veteran
Job title
CPA
Joined
Jul 2023
Message
129
#3

A note from the finance side. The scenario you described is the working capital cycle turning negative. If collections are 90 days and payments are upfront, that gap has to be financed every month.

When budgeting for this, there's only one metric to watch: the day difference between accounts receivable turnover and accounts payable turnover. If that gap widens, revenue growth won't save you, it'll accelerate the problem.

EElifMember
Job title
Cafe chain owner
Organization type
40-person manufacturing company
Joined
Aug 2024
Message
63

Doki · Incident response support · 2024

#4

I'm a business owner, I don't know the software side, but reading this hit home because I'm also the type to delay bad news. I waited a full two months to tell my partner about an issue, and in those two months, the problem doubled.

Now I have a rule for myself: bad news gets delivered the same week. It's not pleasant, but it works.

TTolgaNew member
Job title
Developer
Organization type
cooperative
Joined
Nov 2024
Message
41
#5

Hard to read but necessary. Thanks.

CCemMember
Job title
Agency · Project Manager
Organization type
chain store
Joined
Jun 2024
Message
103

Doki · Infrastructure migration · 2023

#6

Looking at it from an agency perspective, this feels familiar too. The common sign in most of our failing clients was this: project scope kept expanding but the budget stayed the same.

If scope is growing, either time or budget must grow. There is no third option. In every project where we thought there was a third option, quality dropped.

BBurhanMember
Job title
Retired Engineer
Joined
Aug 2024
Message
132
#7

I've seen factories for forty years, I've watched the same story play out under different names countless times. If you'll allow me, I'd like to add something.

The cause of failure is usually not one big mistake. It's the accumulation of small decisions, each of which seems reasonable at the time. You extend payment terms because the customer is a good customer. You pay the supplier upfront because you get a discount. You're afraid to cut ads because sales might drop. Each one is correct in isolation.

The only solution is a table that shows these decisions together, not separately. That's exactly what Burak's Friday morning habit is.

YYasemin S***MemberCommunity member
Joined
Feb 2024
Message
42
#8

I'm a small business, let me explain from my side. The answer varies greatly by industry; there is no one-size-fits-all rule.

Correct me if I'm wrong.

MMerve Ç***Member
Job title
Technical service technician
Sector
Automotive aftermarket
Organization type
family business
Joined
Nov 2024
Message
27
#9

Timely topic.

AAleyna G***MemberCommunity member
Joined
Nov 2024
Message
54
#10

I'd say don't rush. The reason for failure isn't one big mistake, but the accumulation of small decisions.

If I were you, I'd go this route.

TTaner Y***Expert
Job title
Regional Manager
Sector
Electrical-electronics
Organization type
cooperative
Joined
Sep 2025
Message
3

Doki · Vulnerability scanning · 2025

#11

i'd appreciate it if you shared the outcome.

BBeren G***Member
Job title
Project manager
Sector
E-commerce
Organization type
cooperative
Joined
May 2024
Message
97
#12

we need to take it step by step and when making decisions write down the worst-case scenario too not just the best.

any uwritten clause becomes a point of disagreement later as both sides remember it differently. btw hope this helps.

TTülay B***Veteran
Job title
Human Resources Manager
Sector
Seafood
Organization type
300-person organization
Joined
Jan 2023
Message
35
#13

Let me share my experience. If you get three different answers on a topic, the question was asked wrong.

KKadirMember
Job title
Shipping company
Organization type
family business
Joined
Jul 2024
Message
92
#14

I'll try it. The longer you delay cutting the team, the more people it affects.

Good luck with that.

NNazlı Ş***New member
Job title
Product Manager
Sector
Healthcare services
Organization type
20-person company
Joined
Jun 2026
Message
351

Doki · Infrastructure migration · 2023

#15

I'm writing this so you don't make the same mistake. The biggest time-waster for us was not knowing who had the final say.

The answer varies greatly by industry; there is no one-size-fits-all rule. If you have questions, write them; I'll answer as best I can.

PPerihan K***Member
Job title
Product Manager
Sector
Catering
Organization type
20-person company
Joined
Feb 2024
Message
220

Doki · Corporate website · 2024

#16

The discussion got scattered, let me summarize. Looking profitable on paper but having no cash in the bank is very common.

Good luck with that.

PPolat Ç***Member
Job title
Human Resources Manager
Sector
Media and publishing
Organization type
workshop
Joined
Oct 2022
Message
2

Doki · Vulnerability scanning · 2024

#17

I disagree with you on this point. The reason for failure isn't one big mistake, but the accumulation of small decisions.

Good luck with that.

EElif T***MemberCommunity member
Joined
Apr 2025
Message
343
#18

The answer above hits the nail on the head. When you try to change everything at once, nothing settles.

If you post the result here, it will help others too.

AAleyna D***MemberCommunity member
Joined
Jul 2023
Message
3
#19

Yes, that's exactly how it is with failure. honestly start with a small trial; don't commit to everything at once.

Correct me if I'm wrong.

AAycan Ş***ExpertCommunity member
Joined
Apr 2026
Message
259
#20

I don't think this advice fits everyone. The first thing to break as you grow is communication, not the numbers.

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