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We worked for a full 3.5 years, then realized the model wasn't making any money

İİbrahim K***MemberCommunity member
Joined
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4
#1

The company we founded in 2015 was producing goods. The model was like this: customers paid 30% upfront, and the rest after 60 days. We paid the supplier immediately for the costs. The first two years went really well customers came in, orders picked up. We felt safe because we were growing without taking on debt.

But at the start of the third year, I checked the debt records. Our customers' 60-day terms had mostly stretched to 120 days. Since we paid costs immediately, cash flow got tight and I was nearing my credit card limit. We looked profitable on paper, but there was no money in the bank.

At the start of the fourth year I did an analysis: I said if we increase the number of customers by this much, the model collapses. It was already collapsing. We tried raising prices to boost profitability, but customers left, only a few remained. Final decision: shut the doors. We laid off employees, paid off remaining debts, and ended it after three and a half years.

EElifMember
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Cafe chain owner
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40-person manufacturing company
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Aug 2024
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63

Doki · Incident response support · 2024

Most Helpful#2

You're in a tough spot, but at least you gained 3.5 years of experience; some people went bust even faster. I have to say you made some very right moves: you didn't take on debt, and when you quit, you closed your debts and left. It's not like how most people just run away.

I think its very valuable that you realized at that moment: you knew the model wouldnt work mathematically and decided before things got worse. I mean if you start a company again (if you will) start with upfront payment or short terms.

AAhmet Z***Expert
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Technical service technician
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Food wholesale
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family business
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Dec 2023
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159
#3

unfortunately this model is very common in our country. cash flow is the fastest way for a business to die... btw i experienced similar things but when customers stretched to 90 days i went straight to cash. if you had set conditions from the start it would have been very different.

EElif T***Member
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Social media manager
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Real estate
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sole proprietorship
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92
#4

As general info, payment terms are critical in B2B deals. If you give your customers credit terms, you need capital to finance those terms. In your case, if your profit margin isn't high, the cash cycle becomes very heavy. My advice for your next venture is to fix the payment terms right at the beginning.

ZZehra G***Member
Job title
Operations director
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Catering
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boutique agency
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Feb 2024
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162
#5

here's the beautiful formula of business management: customer + 60 days = you paying for 120 days. did nobody tell you this? tbh :) Anyway, you learned it then from now on you need to learn to look at the wallet instead of paper accounts.

ÖÖmer O***Member
Job title
Field sales representative
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Software
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sole proprietorship
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Feb 2023
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135
#6

When we look at it from a working capital management perspective, the difference between the input period (how much you work with cash) and the output period (how long until you get paid) determines the operational structure. In your case, the input period was zero, and when the output period reached 120+ days, the system looked dry, but the salt wasn't salt.

EEbru O***Member
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Quality control inspector
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IT services
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8-person team
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#7

My question is: did you really not see this at all during those 3.5 years? Was there no accountant, didn't the CPA offer any consulting? Or am I asking if you saw it but hoped for the best? Because this problem has symptoms, it seemed fast...

GGökhan Y***MemberCommunity member
Joined
Sep 2023
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223
#8

Did you take care of yourself enough after closing the company? For three and a half years we were at the office, working, carrying the load. There's the fatigue that comes with human psychology. Take a full month off to clear your head, then make a new plan. Most of us can't forget the time wasted with effort more than losing money.

SSinemExpert
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Project manager
Joined
Oct 2023
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176
#9

For the future: when setting your customers' payment terms, don't reverse your own financing cycle. Meaning, if you give the customer 60 days, get 90-day payment terms from your supplier. You can negotiate on upfront payments. These thoughts are very critical at the beginning, you'll see the difference.

YYiğit O***Member
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System support specialist
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Insurance
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cooperative
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Sep 2024
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88
#10

Sorry, but this doesn't apply in every case. The biggest time-waster for us was not knowing who had the final say.

That's all, sorry if I went on too long.

YYiğit D***Expert
Job title
Finance Manager
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Healthcare services
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chain store
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Dec 2023
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176
#11

I have no experience with how the company went bust, so I'm asking. When making decisions, write down the worst-case scenario too, not just the best.

Second-time founders don't make the same mistakes but find new ones. Just leaving this note it might be useful.

VVeli P***Expert
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Product Manager
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Textile
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chain store
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#12

Thanks, this was very helpful.

MMert K***MemberCommunity member
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365
#13

I'd appreciate it if you shared the outcome.

TTülay K***ExpertCommunity member
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May 2023
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182
#14

You're right.

FFurkan Y***MemberCommunity member
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Feb 2023
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53
#15

Quick summary for newcomers: When the closure decision was made is as decisive as the decision itself.

Good luck with that.

NNeslihan B***MemberCommunity member
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Oct 2025
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78
#16

Timely topic.

SSedaNew member
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Teacher · side hustle
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cooperative
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Oct 2024
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42
#17

absolutely but if I were to add anything: The harder it is to reverse a decision the slower you should make it.

everything goes well for the first three months; problems arise in the fourth and just leaving this note, it might be useful.

EEsra D***Member
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124
#18

I didn't know that.

RRecep Y***MemberCommunity member
Joined
Oct 2022
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5
#19

Thanks for posting. If it's your first time start small; scaling comes later.

Cutting your own salary is a temporary tactic; if it lasts more than six months, something will break. like of course, it varies if your situation is different.

EElif D***MemberCommunity member
Joined
Oct 2024
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98
#20

Let me clarify the technical side. Processes without records never improve, because you don't know what to fix.

Good luck with that.

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