Site loads slowly, agency says server is slow

i've been dealing with this for a long time... code without setup documentation isn't yours, even if you have it.

if acceptance criteria arent written when the work is done is open to debate. this is my opinion Im not claiming its absolute truth.

I feel the same way. If scope grows either time or budget must grow. There is no third option.

Don't miss this: Mistakes made on the performance complaint side are usually reversible but expensive.

Code without setup documentation isn't yours even if you have it. If you have questions, write them; I'll answer as best I can.

You're right.

Generally correct, but one part is missing. The cheapest quote is usually the least thought-out one.

If I were you, I'd go this route.

My perspective changed after experiencing that. When making decisions, write down the worst-case scenario too, not just the best.

Three different views emerged, they all complement each other. Every "we'll look at it later" in a meeting means unbilled work.

If you post the result here, it will help others too.

Yes, that's exactly how it is with performance complaint. If you get three different answers on a topic, the question was asked wrong.

The real issue isn't the number but what it's based on. If I were you, I'd go this route.

quik summary for newcomers: Taking notes for two weeks yields better results than a six-month estimate.

of course, it varies if your situation is different.

Following.

Saved.

I'm curious too.

if I understood correctly, you're saying: When making decisions write down the worst-case scenario too not just the best.

Looking at it as a process, the picture changes. Every "we'll look at it later" in a meeting means unbilled work.

Most time waste accumulates in tasks waiting for approval. Good luck with that.

We need to take it step by step. If code ownership isn't in the contract, you have no bargaining power when leaving.

That's all sorry if I went on too long.

Let me speak from the other side; I'm on the supplier side. People defend habits, not processes. Resistance comes from there.

Just leaving this note, it might be useful.

You're right.

I've been dealing with this for a long time. Most time waste accumulates in tasks waiting for approval.

Of course, it varies if your situation is different.