I was running the company solo at first. When it got very busy after a year, I hired my first employee. Who was this person? Not just anyone. A friend's sibling, had just graduated, no experience in business management but was brave and a fast learner.
I made a ton of mistakes when hiring. There was no HR policy, not even a contract, and we were a bit late on health insurance too. Salary, working hours, holidays—nothing was in writing. We basically just agreed over the phone.
But this person started working as hard as I did. They’d make mistakes, but I’d correct them, give them a lot of responsibility, and they’d improve. Five years passed, and now they’re a manager in another department. I know I would’ve messed up without experience, but by picking someone I liked and learning by doing, I watched their whole development, and they watched mine too.