A client making up 40% of my monthly revenue left one day — what did I do?

i also lost a big client once, and at that moment, it felt like the end of the world. but then that crisis forced me to step out of my comfort zone. tbh now i have 10 clients.

if you're losing clients, what's the reason? was the service bad? did competition arise? did the client collapse on their own? if you don't find the reason, you'll lose them again.

When you lose a big client: 1) start analyzing (why did they leave?). 2) start diversifying clients (start new sales). 3) cut costs until you replace the revenue level of the lost client. 4) add a 'long-term lock' clause to the next big client contract.

Losing big clients reveals managerial skills. Bad managers panic and collapse. Good managers pivot their strategy — they find other clients.

i was very scared but then i said 'its good ill diversify.' i still miss that client a bit but it was healthy

Thanks a lot, I'll try it today.

Could you elaborate on that? The answer varies greatly by industry; there is no one-size-fits-all rule.

Good luck with that.

I've been dealing with this for a long time. I mean the harder it is to reverse a decision the slower you should make it.

If the gap between accounts receivable and accounts payable turnover days is widening, revenue won't save you. Good luck with that.

Let me speak from the other side; I'm on the supplier side. Just because everyone does it doesn't mean it's right.

Proven by experience.

we experienced almost the exact same thing last year then if it's your first time, start small; scaling coes later.

good luck with that.

Correct.

There's a common mistake people make when doing this. Everything goes well for the first three months; problems arise in the fourth.

Correct me if I'm wrong.

Just a heads-up. Taking notes for two weeks yields better results than a six-month estimate.

If I were you, I'd go this route.

We got stuck at the same point for a while. The answer varies greatly by industry; there is no one-size-fits-all rule.

If you have questions, write them; I'll answer as best I can.

This is exactly what we experienced. Trying to do this alone is the most expensive way.

If you get three different answers on a topic, the question was asked wrong. Of course, it varies if your situation is different.

I didn't know that.

Let me write how it's done in practice. If you get three different answers on a topic, the question was asked wrong.

Just because everyone does it doesn't mean it's right.

I partly agree, partly disagree. Second-time founders don't make the same mistakes but find new ones.

If I were you, I'd go this route.