Should the contact page have a form or just phone and email? Which fields should be mandatory?

i regretted adding so many fields, conversion dropped and tbh now i only have name, email, message, it's better

Form structure: 1. Name (mandatory) 2. Email (mandatory) 3. Subject/Title (optional) 4. Message (mandatory) 5. ReCAPTCHA (spam prevention) 6. Submit button

Should the page that opens after form submission be a 'Thank you' page or a redirect? A thank you page is better (conversion tracking).

form submission is a bit scary for some people so it's good to keep it minimal. test it for 2 weeks

Do we receive messages from the form via Email or do we store them in a database?

Correction: I misremembered the figure, it was a bit lower.

if the contact form is done well conversion increases! we got 30% more messages after we made a minimal form

Noted, thanks. Discussing numbers without verifying the measurement setup is a waste of time.

we experienced almost the exact same thing last year... people defend habits, not processes but resistance comes from there.

this is my opinion I'm not claiming it's absolute truth.

Same here.

You're right. When making decisions write down the worst-case scenario too, not just the best.

Correct me if Im wrong.

I felt relieved reading this answer, so it's not just me. Updating an existing page yields faster results than creating a new one.

Correct me if I'm wrong.

I'll try it.

Thanks for posting. Taking notes for two weeks yields better results than a six-month estimate.

Of course, it varies if your situation is different.

Sorry, but this doesn't apply in every case. Processes without records never improve, because you don't know what to fix.

Good luck with that.

I feel the same way. If you get three different answers on a topic, the question was asked wrong.

That's all, sorry if I went on too long.

I felt relieved reading this answer, so it's not just me. Internal linking is the cheapest and most neglected task.

Mistakes made on the contact page side are usually reversible but expensive.

Great work.

I'll argue the opposite, don't get mad. Hasty decisions become decisions you have to fix six months later.