- Job title
- Operations director
- Sector
- Consulting
- Organization type
- 20-person company
- Joined
- Dec 2023
- Message
- 19
got a 40k quote in may. agency a: 50k, agency b: 40k, agency c: 65k. honestly we picked b because that was our budget.
started off well but two months in i said 'i want one more thing'. agency said 'thats extra work' for the first time. thought about it paid another 5k. then another request came then another. total is now 95k. if wed picked agency a who started at 50k it mightve stayed at 50k.
since we couldn't clarify the scope, every request became an extra fee. but there's a deeper issue — if we'd stuck with the cheap agency, they'd be in 'finish fast and get out' mode. they don't have the capacity to build a comprehensive site.