i own a pharmacy, i have a branch in istanbul. when the pandemic started, i switched to online sales like everyone else, meaning i sell meds online. i have a private pharmacy license, an inspector came once and said 'ok this is fine'. so i kept going.
last week i got a letter from the ministry, official doc. it said 'online drug sales violate article 67 of the pharmacy regulation'. i couldn't believe my eyes. been selling like this for over 3 years, nobody said a word. is it suddenly banned now?
now i have 10k TL worth of stock in the pharmacy, all prepped for online sales. i took out loans to buy this stuff. and my customers act like online is the only option now. physical store isn't moving because people are stuck in the phone-click-pay habit. if online shuts down, i'm done for.
should i take this ministry letter seriously? honestly asking, are people really banning online pharmacy sales? and what do i do with this 10k stock? will it sell if i move it to the physical store? will customers come? i'm so confused. if anyone knows the legal side, please tell me, that's all i need.