I went along during the tax audit — I'll never forget that day

Following.

Let me share my experience. The first thing to break as you grow is communication not the numbers.

The answer varies greatly by industry; there is no one-size-fits-all rule. Proven by experience.

Let me share my experience. When making a decision, first look at what data you have on hand.

Just leaving this note, it might be useful.

same here. anyway when the closure decision was made is as decisive as the decision itself.

just leaving this note, it might be useful.

looking at it as a process the picture changes then everything goes well for the firts three months; problems arise in the fourth.

good luck with that.

I didn't know that.

i don't think this advice fits everyone. the longer you delay cutting the team, the more people it affects.

i'm also curious if anyone does it differently.

I've been down this road, let me tell you. Delaying bad news is the habit that causes the most losses in this job.

If you have questions, write them; I'll answer as best I can.

theres a common mistake people make when doing this then when we decied without measuring, we always end up in the same place.

proven by experience.

Good call starting this thread. Hasty decisions become decisions you have to fix six months later.

If you get three different answers on a topic, the question was asked wrong. If I were you, I'd go this route.

The answer above hits the nail on the head. Hasty decisions become decisions you have to fix six months later.

The opposite happened to me that's why I'm writing. Extending terms makes customers happy but turns you into a financing institution.

This is exactly what we experienced. The moment you depend on a single client you no longer set the price.

People defend habits, not processes. Resistance comes from there. I'm also curious if anyone does it differently.

I'm curious too. When you try to change everything at once, nothing settles.

Let me summarize the topic, since several different answers were given. The real issue isn't the number, but what it's based on.

Proven by experience.

I agree.

Thanks for writing this, that's the right way. The answer varies greatly by industry; there is no one-size-fits-all rule.

The opposite happened to me, that's why I'm writing. The answer varies greatly by industry; there is no one-size-fits-all rule.

That's all, sorry if I went on too long.