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No API documentation, I can't connect other systems

ÖÖmer Ö***Member
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Social media manager
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Printing
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chain store
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Feb 2023
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64
#1

I want to connect third-party systems to my site but there's no API doc. Agency: writing the doc takes 10 days, it's paid. Isn't it included from the start?

SSinanMember
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Software instructor
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186

Doki · E-commerce infrastructure · 2025

Most Helpful#2

API docs are part of the deliverables. If not, it should be stated in the request (free). Send a written request.

UUğur S***Member
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284

Doki · Infrastructure migration · 2024

#3

I'll try it.

NNazlı K***MemberCommunity member
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104
#4

I think differently. I mean trying to do this alone is the most expensive way.

If you get three different answers on a topic, the question was asked wrong.

HHavva Y***Member
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Company Owner
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Doki · Mobile app · 2024

#5

My questions are cleared up, thanks.

OOkan A***Member
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Clinic manager
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Retail
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sole proprietorship
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55
#6

Following. Access credentials should be opened in the company's name, not personal accounts.

I'm also curious if anyone does it differently.

BBurak A***MemberCommunity member
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39
#7

here's how it went for us and the real issue isn't the number, but what it's based on.

solutions that work at a small scale colapse when you grow; I learned this late. if I were you, Id go this route.

SSelin Ş***Member
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Clinic manager
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Healthcare services
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#8

I didn't know that.

SSultan B***Member
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Front office accounting
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Security services
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8-person team
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23
#9

Exactly, and not many people know this. Weekly written progress reports are much more useful than asking for dates.

If you post the result here, it will help others too.

FFurkan B***Veteran
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Store Manager
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Machinery manufacturing
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126

Doki · Interface design · 2026

#10

I didn't know that. In legacy systems, the most expensive thing is unknown dependencies.

SSultan E***MemberCommunity member
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230
#11

Saved.

EErcan T***MemberCommunity member
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138
#12

absolutely. if I were to add anything: The biggest time-waster for us was not knowing who had the final say.

of course, it varies if your sitaution is different.

TTuğçe Y***Member
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Quality Assurance Manager
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Food wholesale
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regional distributor
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329
#13

You're right. In legacy systems, the most expensive thing is unknown dependencies.

PPolat K***MemberCommunity member
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329
#14

Following.

DDilara A***Member
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99
#15

Here's how it went for us. Every "we'll look at it later" in a meeting means unbilled work.

If acceptance criteria aren't written, when the work is done is open to debate. If I were you, I'd go this route.

MMehmet A***Expert
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Agency owner
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early-stage startup
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187
#16

We got stuck at the same point for a while. If you get three different answers on a topic, the question was asked wrong.

Everyone rushing into requesting api documentation gets stuck at the same point. Of course, it varies if your situation is different.

DDilara B***Member
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Operations manager
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Furniture manufacturing
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regional distributor
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Jun 2024
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1

Doki · Interface design · 2024

#17

Let me share my experience. When making a decision, first look at what data you have on hand.

The cheapest quote is usually the least thought-out one. That's all, sorry if I went on too long.

NNazlı K***Member
Job title
Secretary
Sector
Jewelry
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chain store
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Feb 2026
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149
#18

this thread is archived then every "well look at it later" in a meeting means unbilled work.

the answer varies greatly by industry; there is no one-size-fits-all rule. if you have questions write them; I'll answer as best I can.

HHasan K***ExpertCommunity member
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Apr 2025
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214
#19

My perspective changed after experiencing that. People defend habits, not processes. Resistance comes from there.

If you post the result here, it will help others too.

BBarış K***Expert
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Corporate IT manager
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172
#20

Timely topic.

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