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Taking over my dad's business, I realized the accounting was a mess and customers were just coming out of habit

NNazlı A***Member
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#1

My dad had been in the import business for 30 years, and I took over in 2020 with everything already set up. The first month was great customers were there, money was coming in. But when I looked into the accounting files in the third month it was over my head. Nothing was kept properly, invoices were missing, VAT was wrong and I found out they'd been paying off tax inspectors.

Customers were also loyal to my dad; when they started talking to me, theyd say, 'bro, just do it the way your dad did.' There were no procedures, no system, just agreements over the phone and trust. But I said, 'I dont run things like this,' and asked for written orders and contracts. In the first month, two or three major clients left.

It's been four years now. I cleaned up the accounting sorted out the tax penalties (lawyer fees were through the roof), implemented software, and set up a customer management system. Most of the old customers left but they were replaced by professionally managed clients. tbh i can now run this company to my standards but it's smaller yet solid.

SSelin K***Member
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Most Helpful#2

Taking over a family business is like a trap for most people. Your dad did things by title, without putting them in writing. What you need to do: respect the legacy, but rebuild what's left from scratch. You're doing the right thing: the old order collapsed, and a new foundation is starting.

Don't cling to the old customers who left; they carried tax risks. The new customers came to you on your terms. In five years, you can hand this clean business over to someone who will value it more. He can take over his father's business then.

AAytenNew member
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#3

bro i went through the exact same thing. my grandpa was in the scrap business my dad took over then i did. 35 years of blind accounting! i hired an accountant fixed the books old clients left new ones came. i even used the tax amnesty for penalties left over from my dad's era. we're relaxed now because we're clean

edit: I wrote something wrong above, sorry about that.

GGizem Y***MemberCommunity member
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#4

There are three stages when taking over a family business: first, understanding the old system (you did that), second, finding flaws and noting them (you did that), third, setting up a clean system (you're doing that). It takes time, but you're taking the right steps.

JJülide S***ExpertCommunity member
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#5

I'm curious: have you ever talked to your dad about this? Because he kept that business running for 30 years doing it that way, but maybe he'll get angry when you explain it, thinking, 'is my system wrong?' Did you manage to separate the two without losing him?

AAylinMember
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#6

To-do list: 1- Completely clean up the old accounting get the tax situation compliant with a financial advisor, 2- Create customer contracts, 3- Define invoice and order procedures, 4- Keep everything in writing. If you do these things you'll make this business something you can hand over to someone else.

BBuseNew member
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#7

bravo for your courage! most people keep the old sham system out of respect for their dad and let things slide but you cleaned it up and modernized it... honestly itll get even better as you wirte more about it!

ZzeynepExpert
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#8

did you use the tax amnesty? honestly we couldn't, it was too expensive and but still, it'd be good to hire a tax consultant to reduce tax risk a bit more

MMustafa G***Member
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#9

Three different views emerged, they all complement each other. Solutions that work at a small scale collapse when you grow; I learned this late.

The longer you delay cutting the team, the more people it affects. This is my opinion, I'm not claiming it's absolute truth.

İİlknur A***MemberCommunity member
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#10

I completely agree. Most time waste accumulates in tasks waiting for approval.

Second-time founders don't make the same mistakes but find new ones. If I were you, I'd go this route.

VVolkan G***MemberCommunity member
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#11

Three different views emerged, they all complement each other. Cutting your own salary is a temporary tactic; if it lasts more than six months, something will break.

That's all, sorry if I went on too long.

SSinan Ç***Member
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#12

Let's separate the concepts, they're getting mixed up. honestly the harder it is to reverse a decision the slower you should make it.

Solutions that work at a small scale collapse when you grow; I learned this late. anyway if you post the result here it will help others too.

AAycan Ş***ExpertCommunity member
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#13

Just a heads-up. The longer you delay cutting the team, the more people it affects.

Hope this helps.

YYiğit A***Member
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#14

Timely topic. The answer varies greatly by industry; there is no one-size-fits-all rule.

The biggest time-waster for us was not knowing who had the final say.

LLale U***ExpertCommunity member
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#15

Following.

YYavuz T***Expert
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Doki · E-commerce infrastructure · 2023

#16

Thanks a lot I'll try it today. Everyone rushing into taking over a family business gets stuck at the same point.

This is my opinion, I'm not claiming it's absolute truth.

FFurkan E***MemberCommunity member
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#17

The most overlooked point about taking over a family business is this: Solutions that work at a small scale collapse when you grow; I learned this late.

Processes without records never improve, because you don't know what to fix. That's all, sorry if I went on too long.

RRamazan T***MemberCommunity member
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#18

Correct in theory, but it doesn't work that way in practice. The longer you delay cutting the team, the more people it affects.

That's all, sorry if I went on too long.

MMert K***MemberCommunity member
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#19

You're right. Looking profitable on paper but having no cash in the bank is very common.

The first thing to break as you grow is communication, not the numbers. If I were you, I'd go this route.

SSerkan Ç***ExpertCommunity member
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#20

There's a trap here, let me mention it. The biggest time-waster for us was not knowing who had the final say.

Just because everyone does it doesn't mean it's right. If you have questions, write them; I'll answer as best I can.

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