- Job title
- Accounting clerk
- Sector
- Logistics
- Organization type
- boutique agency
- Joined
- Jun 2025
- Message
- 32
We run a small studio and online shop selling handmade ceramics and home decor in Munich. Our average order value is around 45–60 €. I mean last month, we ran an Instagram ad campaign for the first time spending a total of 500 € over 14 days.
Over the course of the campaign our ads got roughly 850 clicks and profile visits jumped. For creatives, we used short behind-the-scenes videos from the workshop and high-quality product photos. But out of those 850 visitors not a single person placed an order; only 3 people added items to their cart, and all of them dropped off at checkout.
If our CPC looks totally reasonable in Ads Manager why aren't we getting any sales? Is our targeting off, are our prices or the website creating a bottleneck or did we just waste the budget somewhere?