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Gathering web design inspiration before briefing an agency — how do we avoid picking "pretty but useless" sites?

BBurak Y***MemberCommunity member
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Aug 2025
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74
#1

We're a UK-based B2B business providing custom catering packages for corporate events and corporate offices. Our current website is way outdated and no longer reflects our brand identity. We've hired a new design agency with a project budget of 8,500 GBP. The agency asked us to put together a mood board and visual reference list of websites we like.

As a team, we started collecting award-winning sites packed with full-screen looping videos and 3D animations that morph based on mouse movement. However, two years ago we fell in love with a landing page purely for its looks and built it, which ended up being a complete disaster; visitors bounced before they could even locate the quote request form.

What criteria should we keep in mind during the briefing phase to pick examples that look sleek and modern, but will also genuinely drive sales and quote requests? How can we filter our visual research so we don't sacrifice usability?

İİsmail V***Member
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Most Helpful#2

Short answer: The only way to separate visual aesthetics from functionality when gathering design inspiration is to test your reference sites through the eyes of a customer. Instead of just admiring a screenshot, focus on how easily you can complete the target action on that site within 30 seconds.

When briefing the agency, break your examples into three distinct categories: 1) Structural references: Functional layouts that directly drive conversions, like menu placement, quote form flows, and package pricing tables. 2) Typography and color palette: Palettes and fonts that convey corporate trust for your industry while remaining highly readable. 3) Content hierarchy: Layouts showing how client testimonials, accreditations, and service workflows are showcased.

Experimental sites featured on design award platforms are usually built to impress other designers; they aren't meant for a corporate procurement manager trying to quickly pick a menu and request a quote during office hours. For every site on your list, answer these three questions: How fast does it load on mobile? Is the form or primary button immediately obvious? Can you understand what the company actually does within the first 5 seconds?

If a site fails any of these three, don't include it in your agency brief no matter how stunning it looks. Also, be hyper-specific with your feedback, like "we love the color palette of Site A, but prefer the quote request flow of Site B."

YYiğit K***Member
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Supply chain manager
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#3

We made the exact same mistake. Before handing a list to our agency, we set these ground rules: 1) Completely banned inspiration from design award showcases. 2) Analyzed the conversion funnels of the top 5 competitors in our niche or adjacent B2B services. 3) Scrapped any site whose mobile form took more than three steps. Our inbound leads went up noticeably.

ÖÖmer Ö***Member
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#4

Honestly, an agency asking you for a mood board is often a sign they're taking the easy way out. You're not supposed to be the designer. A professional agency should analyze your industry, study your audience, and say "here is the structure that works for your demographic." If they leave everything to the client's visual taste, you just end up with a pretty picture.

ÖÖzge C***Expert
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#5

B2B buyers are super busy and impatient people... While those fancy 3D animations are still loading, they'll just bounce to another vendor. btw clean, corporate sites with a visible phone number and a prominent "get a quote" button at the very top always drive the most revenue.

YYiğit Y***New member
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#6

We spent 10,000 GBP last year on a gorgeous-looking site. Page load times ballooned to 4.8 seconds because of heavy animations. In two months, our form submission rate tanked from 2.2% to 0.8%. Once we stripped out all the bloat and went back to a clean design, load times dropped to 1.4s and quote requests literally doubled.

BBora G***Expert
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Doki · Infrastructure migration · 2026

#7

Don't send them pretty sites. Send them sites where you can request a quote with one thumb on mobile in under 10 seconds.

NNecati B***MemberCommunity member
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#8

Award-winning design sites exist for one reason: so designers can record flashy portfolio clips. Whether the client actually closes deals or makes money is dead last on their priority list.

MMert K***Expert
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#9

Always run your inspiration sites through speed test tools. Rule out any examples with bloated DOM sizes, 15 MB background videos, or scripts that lock up the main thread on mobile. If the agency tries to code those visual gimmicks 1:1, your technical SEO and search rankings will go straight into the trash.

RRabia T***Member
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#10

I'll try it.

YYağmur C***VeteranCommunity member
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#11

There's a common mistake people make when doing this. In legacy systems, the most expensive thing is unknown dependencies.

UUğur S***Member
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Doki · Infrastructure migration · 2024

#12

I was thinking the same thing. When we decide without measuring, we always end up in the same place.

OOkan K***Member
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#13

This thread is archived.

AAyşe B***Member
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#14

Exactly, and not many people know this. Everyone rushing into web design inspiration gets stuck at the same point.

The real issue isn't the number, but what it's based on. That's all, sorry if I went on too long.

UUfuk B***MemberCommunity member
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#15

Thanks for writing this, that's the right way. Weekly written progress reports are much more useful than asking for dates.

If you have questions, write them; I'll answer as best I can.

HHasan D***Member
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#16

I feel the same way. Taking notes for two weeks yields better results than a six-month estimate.

Of course, it varies if your situation is different.

KKaanMember
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Product Manager
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#17

I didn't know that. If it's your first time, start small; scaling comes later.

Hope this helps.

EEmre A***Member
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#18

Thanks a lot, I'll try it today.

MMelis K***MemberCommunity member
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#19

I agree.

AAleyna E***MemberCommunity member
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#20

There's one point I'm curious about. Everything goes well for the first three months; problems arise in the fourth.

This is my opinion, I'm not claiming it's absolute truth.

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