- Job title
- Customer service representative
- Sector
- Jewelry
- Organization type
- boutique agency
- Joined
- Jul 2024
- Message
- 93
I've been voluntarily managing a 32-unit residential building in Kadıköy for two years now. We collect 1,400 TL per unit monthly; between the building attendant, shared electricity, elevator maintenance, and routine cleaning, around 40,000 TL moves through our account every month. Since day one, I've tracked everything in a two-tab Excel sheet: logging each payment, who's late, and what went to which utility bill.
Over the last six months, though, things have started getting out of hand. If two neighbors wire the exact same amount on the same day without putting an apartment number in the description, I spend half my day hunting down receipts. On top of that, as the annual general meeting approaches, the endless WhatsApp messages asking "Do I owe anything?" and "How much did we spend last month?" never stop. Because I can't provide full financial transparency on the fly, an uneasy vibe has formed, as if I'm hiding something.
What I want to know is: how sustainable is tracking dues in Excel in the long run? Past how many units or at what budget scale does it make sense to move to a cloud-based building management tool? Would the monthly software fee strain a small building's budget, or is the peace of mind and transparency well worth the cost?