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Should the client own the domain name — what happens if the agency buys it under their own name?

BBekirNew member
Job title
Site Manager
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a company within a holding
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Oct 2024
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28
#1

We are an accounting and independent audit firm of 12 people based in Ankara. We are negotiating with an ad agency on a 45,000 TL budget to build a new website. The proposal details include a clause stating: 'domain name registration and annual hosting will be provided by our agency through our corporate master account.'

When we brought this up in the meeting they told us this is standard industry practice to handle technical DNS settings, ensure annual renewals are not missed and take care of SSL setups smoothly. However, one of our partners is uncomfortable with having such a critical digital asset belonging to our legal entity registered under someone else's name.

If we ever want to part ways with the agency down the road or if they go out of business, do we risk losing our domain name? Is it normal for agencies to register domains under their own name, or should we definitely register it directly under our company name?

AAli R***Expert
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Most Helpful#2

Short answer: Without exception, the domain name must be registered directly under your company or an authorized company officer's name, through an account you fully control. An agency keeping domain ownership under their name is not a professional standard; it's a flawed practice that locks you in and creates serious legal risks.

A domain name is a company's digital title deed. Whoever's name and email address are listed in the registrar's ownership records is the legal owner. If the agency shuts down tomorrow, the partners split, a billing dispute happens, or they simply miss a renewal email, your domain could get suspended or held hostage. Since your commercial title and brand value built over the years will be tied to this domain, you cannot leave control to a third party.

The proper workflow is very simple: 1) Open an account at a reputable domain registrar using your company's official email address. 2) Purchase the domain yourself using your corporate credit card. 3) Ask the agency for the nameservers/DNS records to route it, or assign their email as a technical contact from your dashboard. That way, the agency can easily launch your site, but they can't sell it, transfer it away, or hold it hostage.

VVahide K***Member
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Graphic Designer
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Energy
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120-person company
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#3

The agency we worked with four years ago shut down out of nowhere. The domain was on the owner's personal account, and we couldn't reach the guy for two months. The site went down, corporate emails stopped working. We spent weeks gathering notarized company documents to prove ownership to the registrar just to get it back.

SSultan Y***Member
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Customer Relations Manager
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#4

Just open a company account with a well-known registrar right away and register it yourself in 5 minutes. Tell the agency: 'We bought it, send over the DNS records to point it to.' If they push back, don't work with that agency at all.

FFerhat G***New memberCommunity member
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180
#5

Pre-contract checklist: 1) Ownership and admin email must remain with your company. 2) Annual renewal tracking must be tied to your corporate card. 3) The agency should only be granted DNS management or technical contact permissions.

MMelis Ö***Expert
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Doki · Log management setup · 2025

#6

Even if your registered trade name is protected under the Turkish Commercial Code and trademark law, arbitration or court proceedings in domain disputes take months. To prevent any loss of rights, registering directly under the corporate entity right from the start is essential.

FFatih B***Member
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#7

The agency might not have bad intentions; they might just want to make life easier for a non-technical client. But good intentions aside it's a commercial risk. If you have a dispute over maintenance fees down the road there's zero guarantee they won't use that domain as leverage.

BBeren M***MemberCommunity member
Joined
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17
#8

Why don't they just put the title deed to your office building in the agency's name too, then they can handle the utility bills easier. Registering your domain under someone else is literally the same thing.

BBurak U***MemberCommunity member
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Jun 2024
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331
#9

The domain is your company's digital property. Both the invoice and the registration certificate should be issued directly to your company's tax ID.

BBerkMember
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Doki · Incident response support · 2026

#10

There's a common mistake people make when doing this. The real issue isn't the number, but what it's based on.

Of course, it varies if your situation is different.

RReyhan A***Member
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regional distributor
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97
#11

There's also a measurement aspect to this. Every "we'll look at it later" in a meeting means unbilled work.

Hope this helps.

VVolkan C***Member
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Doki · KVKK compliance consulting · 2024

#12

Saved. In legacy systems, the most expensive thing is unknown dependencies.

Correct me if I'm wrong.

BBeren B***Member
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#13

Let me clarify the technical side. The cheapest quote is usually the least thought-out one.

If scope grows, either time or budget must grow. There is no third option.

NNecati T***Member
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Doki · Brand identity · 2026

#14

We experienced almost the exact same thing last year. If acceptance criteria aren't written, when the work is done is open to debate.

BBetülExpert
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Management consultant
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Oct 2023
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164
#15

Generally correct, but one part is missing. Don't hesitate to ask; those who don't ask always pay more.

If I were you, I'd go this route.

ZZerrin Y***Expert
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#16

I'd say don't rush. If acceptance criteria aren't written when the work is done is open to debate.

If you post the result here it will help others too.

PPınar K***MemberCommunity member
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Feb 2026
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17
#17

There is something to watch out for. Mistakes made on the domain name client ownership side are usually reversible but expensive.

SSelin T***Member
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#18

Let me share what happened to me; it might be useful. When you try to change everything at once, nothing settles.

AAlper C***Expert
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#19

Let me share what happened to me; it might be useful. Hasty decisions become decisions you have to fix six months later.

PPolat G***Member
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Doki · SEO consulting · 2023

#20

I'll argue the opposite, don't get mad. If acceptance criteria aren't written, when the work is done is open to debate.

That's all, sorry if I went on too long.

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