- Job title
- Quality Assurance Manager
- Sector
- E-commerce
- Organization type
- regional distributor
- Joined
- Mar 2025
- Message
- 9
We are a wholesale distributor of hardware and furniture fittings. We carry about 400 parent products but once you factor in colors dimensions and coating finishes, the variants push our total catalog to around 2,500 SKUs. For the past two years I've been logging all incoming and outgoing stock using an inventory tracking Excel template that I downloaded online and tailored to our workflow.
We have two warehouse staff handling receiving and dispatches while three people in the office take orders and issue invoices. Over the last two months, physical stock and the numbers on the sheet fail to match up at least once or twice a week. We confirm an order telling the client we have 50 boxes in stock, only for the warehouse guys to discover the goods were actually reserved for another sale the day before. We are exhausted from doing warehouse counts every evening just to manually patch the discrepancies.
Has a spreadsheet simply become inadequate for an operation of this scale or are we just messing up our formulas? Exactly when does it become necessary to switch to dedicated inventory or bookkeeping software?