- Job title
- Front office accounting
- Sector
- Media and publishing
- Organization type
- chain store
- Joined
- Sep 2022
- Message
- 197
Got a warning email last night, admins entered the password wrong several times (started with fail2ban). Then when I tried to enter my site in the morning, admin panel doesn't open, database isn't working.
Hosting company said 'database encrypted', what does encrypted even mean? Nobody gave me any instructions. I asked if they had backups, they said only 7-day backups. If I restore from this 7-day backup, will the hacker still be inside? Or should I install a fresh WordPress and create a dedicated database, getting rid of all the bad stuff?
I don't care if the posts, customer info etc. are gone, I just want it back online. Is there a quick fix?