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I want to share a photo of a client we did work for on social media, is permission needed, is there a legal issue?

ZZafer P***MemberCommunity member
Joined
Dec 2024
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411
#1

I want to share a customer photo for advertising purposes, is written permission required?

CCem K***Member
Job title
QA Tester
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IT services
Organization type
chain store
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Sep 2023
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138
Most Helpful#2

Per KVKK, written permission is mandatory to use anyone's photo. You need to get a signed model release form (Photo Permission Form).

BBeyza B***MemberCommunity member
Joined
Jul 2025
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254
#3

we shared without permission too... the customer complained. now we always get a form

SSelin T***Member
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Software developer
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Printing
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40-person manufacturing company
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Oct 2025
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409
#4

The form should state: 'The company may use my photo' text plus date + signature.

BBora G***Expert
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Product Manager
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Healthcare services
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20-person company
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Doki · Infrastructure migration · 2026

#5

I didn't know that.

ZZübeyde C***MemberCommunity member
Joined
Jun 2024
Message
104
#6

We need to make a distinction here. The harder it is to reverse a decision the slower you should make it.

LLemanNew member
Job title
Healthcare worker
Joined
Oct 2024
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30

Doki · Incident response support · 2024

#7

this thread is archived. if 2FA is on a stolen password alone is useless.

hope this helps.

MMeryem U***Member
Job title
Secretary
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Packaging
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family business
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Nov 2023
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300
#8

I'm a small business let me explain from my side. Don't rely on a single measure; go layer by layer.

Correct me if Im wrong.

EElif U***Member
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Front office accounting
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Real estate
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40-person manufacturing company
Joined
Apr 2025
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1
#9

Same here. Taking measures without an inventory leaves doors you haven't seen open.

I'm also curious if anyone does it differently.

FFatma G***Member
Job title
Content Editor
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Energy
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boutique agency
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Aug 2024
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21
#10

the most overlooked point about sharing customer poto is this: Any unwritten clause becomes a point of disagreement later, as both sides remember it differently.

if I were you, I'd go this route.

BBerkMember
Job title
Real Estate Agent
Joined
Apr 2024
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102

Doki · Incident response support · 2026

#11

I went through the same thing.

MMehmet K***Veteran
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Data entry clerk
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Packaging
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120-person company
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Sep 2025
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106

Doki · Interface design · 2026

#12

Quick summary for newcomers: Trying to do this alone is the most expensive way.

Proven by experience.

GGökhan D***Member
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System administrator
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Retail
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300-person organization
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Dec 2024
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5
#13

good call starting this thread and when making a deicsion first look at what data you have on hand.

good luck with that.

DDoki destekDoki team
Job title
Technical Support
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Cybersecurity and digital
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Doki
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Mar 2023
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428
#14

It's rare to find an explanation this clear. Forgotten test environments are more often the entry point than live systems.

TTülay C***MemberCommunity member
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Jun 2024
Message
48
#15

I've been down this road, let me tell you. Start with a small trial; don't commit to everything at once.

If you have questions write them; I'll answer as best I can.

HHatice I***MemberCommunity member
Joined
Dec 2023
Message
59
#16

Same here.

KKadir G***MemberCommunity member
Joined
Sep 2022
Message
44
#17

We need to take it step by step. If permission and scope aren't in writing, don't start that test.

The real issue isn't the number, but what it's based on.

FFerhat E***MemberCommunity member
Joined
Jun 2024
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181
#18

If I understood correctly, you're saying: If it's your first time, start small; scaling comes later.

Hope this helps.

KKader B***Expert
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IT manager
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Agriculture
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boutique agency
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Mar 2023
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233
#19

absolutely... if I were to add anything: If you scold false alarms nobody will report again.

any unwritten clause becomes a point of disagreement later as both sides remember it differently.

HHilal Ö***Member
Job title
Social media manager
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Tourism
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boutique agency
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Apr 2024
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215
#20

Thanks a lot, I'll try it today.

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