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How to remove access to company email from an employee's phone when they leave, can they still access it

PPınar G***MemberCommunity member
Joined
Jul 2024
Message
37
#1

A marketing employee resigned. We remembered they had set up company email on their iPhone. Can they still access emails? How do we block it?

LLeyla Y***MemberCommunity member
Joined
Mar 2026
Message
61
Most Helpful#2

If Apple Mail, Microsoft Outlook etc. are installed, access is cut off when the account password is reset. Resetting the password via an antivirus product is enough. Or remotely wipe it via MDM.

TTolga S***New memberCommunity member
Joined
Aug 2026
Message
112
#3

we were late too... the email on the employee's phone stayed active for 2 weeks. it disconnected after the password update

IIrmak Ö***Member
Job title
Company Owner
Sector
Security services
Organization type
two-branch business
Joined
Apr 2023
Message
53
#4

To do upon departure: 1. Reset company email password 2. Wipe phone via MDM 3. Cancel VPN account 4. Check the list

KKaan Y***Expert
Job title
Field sales representative
Sector
Livestock
Organization type
two-branch business
Joined
Jan 2024
Message
44
#5

If Multi-Factor Authentication (MFA) is set up, resetting the password breaks two-step verification. Email access is completely cut off.

NNuri Y***Expert
Job title
Store Manager
Sector
Leather
Organization type
300-person organization
Joined
Aug 2022
Message
95
#6

make an offboarding checklist don't forget to include deleting email from the phone

SSevimNew member
Job title
Florist
Joined
Nov 2024
Message
26
#7

My questions are cleared up thanks.

JJülide A***Member
Job title
Accounting Manager
Sector
Jewelry
Organization type
20-person company
Joined
May 2024
Message
103

Doki · Vulnerability scanning · 2026

#8

There's a trap here let me mention it... When making a decision, first look at what data you have on hand.

Don't rely on a single measure; go layer by layer.

MMehmet A***Expert
Job title
Agency owner
Organization type
early-stage startup
Joined
Sep 2023
Message
187
#9

This approach has a cost, which isn't discussed. An automated scan report is not the same as a penetration test.

Correct me if I'm wrong.

HHavva K***MemberCommunity member
Joined
Jul 2024
Message
111
#10

I'm curious too. When we decide without measuring, we always end up in the same place.

KKemal U***VeteranCommunity member
Joined
Nov 2025
Message
1
#11

I think differently. Most incidents start with a leaked password, not a vulnerability.

Start with a small trial; don't commit to everything at once. This is my opinion, I'm not claiming it's absolute truth.

RReyhan S***Member
Job title
Clinic manager
Sector
Tourism
Organization type
family business
Joined
Apr 2024
Message
242

Doki · Penetration test · 2026

#12

I agree.

ÖÖmer B***MemberCommunity member
Joined
Dec 2022
Message
55
#13

Let me summarize the topic, since several different answers were given. If the notification path is long, notifications don't arrive; missing notifications mean delayed incident detection.

Your time to detect an issue directly determines its cost.

MMeryem S***Member
Job title
Graphic Designer
Sector
Consulting
Organization type
family business
Joined
May 2024
Message
208
#14

Let me speak from the other side; Im on the supplier side. Forgotten test environments are more often the entry point than live systems.

If I were you I'd go this route.

NNecati B***Member
Job title
Content Editor
Sector
Tourism
Organization type
a company within a holding
Joined
May 2023
Message
249

Doki · SEO consulting · 2026

#15

ill try it... btw if you scold false alarms, nobody will report again.

when you try to change everything at once, nothing settles then that's all, sorry if I went on too long.

TTamerMember
Job title
Service network
Organization type
two-branch business
Joined
Jul 2024
Message
78
#16

I'll try it.

EEfe D***ExpertCommunity member
Joined
Jun 2024
Message
105
#17

Following.

UUğur Y***Veteran
Job title
Clinic manager
Sector
Catering
Organization type
medium-sized business
Joined
Mar 2023
Message
253
#18

I've been dealing with this for a long time. Taking measures without an inventory leaves doors you haven't seen open.

I'm also curious if anyone does it differently.

ŞŞerife U***Member
Job title
Logistics planning
Sector
Media and publishing
Organization type
early-stage startup
Joined
Aug 2022
Message
11
#19

I didn't know that.

YYiğit E***Member
Job title
Customer service representative
Sector
Construction
Organization type
300-person organization
Joined
Mar 2023
Message
3

Doki · Brand identity · 2026

#20

Correct.

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