- Job title
- Social media manager
- Sector
- Tourism
- Organization type
- boutique agency
- Joined
- Jul 2024
- Message
- 114
I run a bakery-cafe with two branches in Madrid, 16 employees in total. For five years, I've been making the weekly shift schedule in Excel every Sunday and sending it as a screenshot to the staff chat group. But over the last few months, this method has turned into absolute chaos.
Someone asks for time off at the last minute, I update the spreadsheet and post it back to the group; then another employee checks the old file and either shows up at the wrong time or doesn't show up at all. Shift swaps are completely out of hand, nobody knows who owes what to whom. Purely because of this mess and the communication stress, two of our experienced baristas quit in the last two months. I spend at least 4 hours every weekend staring at Excel, only to wake up to another crisis on Monday morning.
I keep seeing online shift scheduling apps charging 2 to 4 EUR per user per month. At our scale, that's roughly 500-700 EUR a year. Is it really worth that kind of money? Is it possible to patch things up with better Excel formulas, or does switching to an online tool genuinely take the weight off operations?