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What's the difference between a SOC and MDR? Do we need both for a 20-person company?

TTülay K***MemberCommunity member
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216
#1

We're a 20-person B2B logistics software company based in Delaware. We host client enterprise operational data in cloud servers, and our entire team works remotely on company laptops. A major enterprise client recently sent us a vendor security audit asking about our 24/7 security monitoring and incident response processes.

So we started looking to outsource this and came across two different models. One security vendor offered managed SOC for 3,200 dollars a month, saying they'd ingest all logs and monitor everything centrally around the clock. Another vendor quoted us 1,100 dollars a month for MDR, deploying agents to our endpoints and cloud servers.

The cost difference is almost 3x. For a company our size, what's the actual difference between a managed SOC and MDR? Do we really need both or can we just go with MDR, tick the audit boxes and be fine?

KKaan T***Member
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Country Manager
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Most Helpful#2

Short answer: A managed SOC is a broad command center that ingests and analyzes logs across your entire network, cloud, and servers; MDR is a more targeted service focused right on endpoints, actively stepping in to do things like isolating a machine the moment a threat appears. For a 20-person software shop, paying for a SOC is overkill and an unnecessary expense. MDR is far more practical and plenty for your scale.

With a SOC, the provider pools logs from your firewalls, email, cloud access, and servers. When they spot an anomaly, they open a ticket and kick the suspicious activity over to you to investigate. In other words, remediation generally falls on your team; if you don't have a full-time sysadmin to handle those alerts, SOC notifications end up sitting in a void.

MDR is much more automated. When the agent installed on your laptops or servers detects suspicious encryption or data exfiltration, the vendor's analysts handle it on the spot—they'll sever that machine's connection to your network while you're asleep and remediate the threat. You don't have to burn internal resources.

For a 20-person setup, here's what you do: turn on native logging tools in your cloud provider with basic alerting, then roll out MDR to employee laptops and critical servers. MDR easily satisfies the 24/7 monitoring and response requirement your client is asking for in the vendor audit.

KKoray S***MemberCommunity member
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Jul 2025
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#3

SOC pricing scales with log volume, so as your log sources grow, the bill climbs fast. MDR is usually priced per endpoint. Paying for 28 agents—covering 20 employees and, say, 8 servers—is far more predictable both cost-wise and operationally.

PPerihan G***Expert
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Administrative manager
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Logistics
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20-person company
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Feb 2026
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#4

Have you checked the exact wording on the client's audit questionnaire? Sometimes they just ask for 24/7 threat detection and response, other times they explicitly require all corporate logs to be centrally retained for at least 1 year. If log retention is mandatory, you might need to pair MDR with a basic cloud log archiving setup.

İİsmetMember
Job title
Logistics Manager
Joined
Nov 2023
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112
#5

If you're getting quotes for a client audit, definitely lean towards the MDR option. The firm quoting you 3,200 dollars for SOC will probably just throw alerts your way. In a 20-person team, who's going to investigate those alerts? If you don't have in-house staff to look into an alert that hits at night, SOC will just burn through your budget.

RReyhan A***Member
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Digital marketing specialist
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#6

We started with SOC 2 years ago with our team of 35. We were paying 2,800 dollars a month, but almost all the alerts coming in every month turned out to be harmless system activity, and our own engineers were wasting time on them. We switched to an MDR model, the monthly cost dropped to 1,300 dollars, and the vendor directly took over the remediation.

NNuri U***VeteranCommunity member
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#7

getting a soc for small teams is like installing a smoke detector and waiting for the fire dept when no one's home. it makes noise but no one puts out the fire. at least mdr shuts off the valve and takes action right when there's a threat so it makes way more sense for you.

NNihal T***Veteran
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CPA
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129
#8

I recommend carefully reviewing the Service Level Agreement clauses in the contract. If the managed SOC proposal only commits to detection time rather than incident response time, the actual security enforcement and obligation to take action will remain entirely on your company.

KKübra K***VeteranCommunity member
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Oct 2025
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#9

In short: SOC collects logs and alerts you, while MDR directly stops and remediates the threat on the endpoint. Since you don't have a dedicated in-house security operations team, you can't manage a SOC with 20 people; MDR is definitely the right call, both for the audit and for operational peace of mind.

OOya I***Member
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Board member
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Cosmetics
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40-person manufacturing company
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#10

Thanks a lot, I'll try it today.

SSinan Y***VeteranCommunity member
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#11

Let me write how it's done in practice. Don't hesitate to ask; those who don't ask always pay more.

If you have questions, write them; I'll answer as best I can.

PPolat Y***ExpertCommunity member
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#12

I'd say don't rush. If the notification path is long, notifications don't arrive; missing notifications mean delayed incident detection.

Good luck with that.

HHande B***Member
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#13

It's rare to find an explanation this clear.

KKadir Z***Member
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Doki · Penetration test · 2025

#14

My questions are cleared up thanks.

YYağmur K***Member
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Digital marketing specialist
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Doki · Vulnerability scanning · 2023

#15

I went through the same thing.

YYavuz A***MemberCommunity member
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Mar 2023
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#16

I agree with this. If permission and scope aren't in writing, don't start that test.

If you post the result here, it will help others too.

PPerihan M***MemberCommunity member
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#17

I have an objection here. If you don't write this down from the start, it leads to arguments later.

Everything goes well for the first three months; problems arise in the fourth. Good luck with that.

ZZerrin S***Expert
Job title
Sales Manager
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Software
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120-person company
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Apr 2023
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#18

good call starting this thread. when making decisions write down the worst-case scenario too, not just the best.

good luck with that.

LLevent A***MemberCommunity member
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Oct 2024
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40
#19

The opposite happened to me, that's why I'm writing. Taking measures without an inventory leaves doors you haven't seen open.

Of course, it varies if your situation is different.

LLale A***Member
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Site Manager
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IT services
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cooperative
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#20

We need to take it step by step. When we decide without measuring, we always end up in the same place.

Hope this helps.

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