We have 50 employees, roughly 70 desktop and laptop endpoints, and 8 servers hosted in the cloud. We build B2B order management platforms integrated with e-commerce systems. Due to growing security compliance demands, we're looking to outsource our SOC operations.
One provider we spoke with offered two tiers: a 'SOC Lite' package at 18,000 TL per month, and an 'Enterprise SOC' tier at 55,000 TL per month. That's a massive, more than three-fold price gap.
The sales rep mentioned that the Lite tier only forwards alerts during business hours, whereas the enterprise plan includes 24/7 proactive response and threat hunting. We don't want to blow our budget unnecessarily, but we also don't want to throw money away on a glorified notification service that does nothing. For a business of our size, what's the fundamental difference between the two, and is Lite truly sufficient?