We are a logistics company in Bursa providing regional distribution and courier services with 14 vehicles. We wanted to have a mobile app developed so our clients can track packages, request new couriers, and receive real-time notifications. Last month we shook hands with a software agency for a budget of 320,000 TL.
Before signing the contract, we were told the project would take at most 8 weeks, including design development, and launch. We are currently in week six but all we have are approved UI mockups. The backend and API integrations haven't even been tested yet. Now they are claiming store review processes alone can take 2-3 weeks and that the project will take at least 14 weeks.
For those experienced in the industry: what is a realistic delivery timeline for a mid-scale mobile app built from scratch? Was 8 weeks an impossible promise from the start, or is the agency dragging their feet on purpose?