- Job title
- Software developer
- Sector
- Leather
- Organization type
- two-branch business
- Joined
- Jan 2024
- Message
- 12
We run a small two-lift auto repair shop (officina) in Brescia. On average we service 5 to 8 cars a day for routine maintenance, mechanical repairs, and brake/tire work. Operations are generally old-school with paper notepads and simple spreadsheets updated on the computer at the end of the day. But over the last few months, the parts invoices from suppliers and the actual parts installed on the cars have started to not add up.
To cut down on expenses, I'm looking into whether we can set up an open-source or free auto repair shop software to track repair orders, incoming/outgoing spare parts, and customer service history. I tried a few free programs, but they all feel like nothing more than a generic customer address book or a basic inventory list. We're having a hard time linking parts orders directly to the specific car's repair order.
Does free software actually cut it for a small auto shop and what records are an absolute must? Or does it make more sense to stick with an Excel spreadsheet and only switch to a professional tool once we hit a certain volume of cars?