- Job title
- Call center representative
- Sector
- Livestock
- Organization type
- 40-person manufacturing company
- Joined
- Jan 2022
- Message
- 189
We are a 20-person team working in B2B software and logistics integration. We don't have a massive IT infrastructure, just 3 cloud servers and laptops used by our employees. Last week, a cybersecurity firm called and told us we need an outsourced corporate SOC, basically a 24/7 security monitoring service, for our company. They quoted around 45,000 TL per month for the package.
Our entire current cloud and IT infrastructure budget is around 30,000 TL a month, so committing 1.5 times that just for security monitoring really makes me pause. The sales rep claims that logs will be monitored continuously via AI and we'll be notified immediately in suspicious cases. But when an alert drops at 3 AM, we don't have an on-call systems engineer to intervene; so even if an alert comes in, I honestly don't know what good it would do.
Is this kind of SOC security monitoring service truly essential for a small company with 20 employees? Or is there a more reasonable middle-ground solution to protect our core systems and employee workstations without taking on this cost?