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Our IT contractor wants to set up a SIEM system, what is it exactly and do we really need it?

MMehmet M***Member
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#1

We run a customs brokerage and logistics office of 18 people in Moscow. Our setup consists of one local file server, our accounting software, and employee laptops. The outsourced IT and network firm we work with suggested we deploy a "SIEM system", pointing to the recent surge in cyberattacks as the reason.

They are asking for a one-off 160,000 RUB fee for setup and configuration, followed by a regular monthly fee of 55,000 RUB for log monitoring and system maintenance. According to their pitch, all activities on company computers and network devices will be monitored in real time, triggering alerts whenever anything looks suspicious.

Our budget is tight, so this recurring monthly cost really has me second-guessing. What does a SIEM system actually do? Does a cost like this make technical and commercial sense for a small team like ours, or are there more basic, cost-effective security measures we should be taking before jumping to this price point?

TTuğçe Y***Expert
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Most Helpful#2

Short answer: SIEM is monitoring software that pulls event logs from all your company's computers, servers, firewalls, and applications into a single central dashboard, correlating suspicious activities to trigger alerts. That said, for an 18-person logistics firm that doesn't handle heavily regulated, mission-critical financial infrastructure, deploying a SIEM at this stage is wildly expensive and practically useless.

For a SIEM system to actually do its job, simply installing the software isn't enough; you need a trained security analyst to sift through hundreds of meaningless false positives every single day and keep detection rules up to date. An outsourced vendor cannot possibly provide a genuine 24/7 security operations center service for 55,000 RUB a month. What will likely happen is that the system will just sit in a corner quietly hoarding logs, and if an incident actually occurs, they'll merely use it to look at past history after the fact.

Before blowing that kind of money, here are the steps you should take first that cost next to nothing, or are completely free: 1) Enforce two-factor authentication across all employee accounts, including the file server and accounting software; 2) Turn on advanced anti-phishing protection filters on your email service; 3) Take encrypted, daily backups of your file server and save them to offsite media completely isolated from your network. Those three fundamentals deliver infinitely more real-world protection than any theoretical benefit a SIEM would offer you right now.

ÖÖmer O***MemberCommunity member
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#3

Pitching a SIEM to an 18-person office is pure overkill—literal swatting a fly with a cannon. Unless you have dedicated, full-time security staff reading logs, a SIEM just becomes an overpriced hard-drive filler. The contractor is just looking to lock in a monthly recurring invoice for themselves; politely decline the proposal.

OOsman U***Member
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#4

When I worked at a similar-sized import business, we fell for the exact same pitch. We paid 45,000 RUB a month for 6 months. Throughout that entire time, every single alert that popped up was a false positive, and no one ever read the reports anyway. By the seventh month, we canceled the contract and put that budget toward dedicated backup hardware instead.

BBurak O***Member
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Doki · E-commerce infrastructure · 2026

#5

A SIEM is utterly useless without finely tuned correlation rules. The firewall and Windows boxes in your office alone will generate hundreds of thousands of log lines a day. Just storing those logs requires massive amounts of disk space. What your contractor wants to roll out is probably nothing more than spinning up an open-source tool and leaving it on autopilot.

ÖÖzlemMember
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#6

Selling a SIEM to an office with 18 PCs is certainly an impressive display of sales audacity. Don't be surprised if their next proposal includes 24/7 armed security guards and a fingerprint-activated turnstile at the front door.

EEbru K***Member
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#7

mate definitely not worth it total waste of money. set up proper firewall rules enable 2fa for everyone and back up your data regularly, that's it. siem is for enterprise banks and large corps.

GGökhan D***ExpertCommunity member
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#8

Check these off first before you even entertain the thought of a SIEM: 1) Is direct remote desktop (RDP) left wide open to the accounting server from outside? 2) Does every workstation have a licensed endpoint protection client installed? 3) Are you taking offline, air-gapped backups? If you don't have these three covered, a SIEM isn't going to save you from anything.

MMustafa G***Member
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#9

Unless there is a specific legal data-security mandate governing your operations in the customs and forwarding industry that strictly requires SIEM implementation, taking on such an expenditure is fundamentally at odds with sound operational efficiency for a company of your scale.

NNeslihan Ç***Expert
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#10

The general consensus is pretty clear: a SIEM is an unnecessary expense for an 18-person team. Instead of spending 160,000 RUB on setup and 55,000 RUB every month, rolling out two-factor authentication, solid endpoint protection, and reliable offline backups will provide far more realistic, practical security.

LLale Y***Member
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#11

I have a question. like if it's your first time, start small; scaling comes later.

KKemal Y***Member
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#12

saved.

BBeyza K***Expert
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#13

Let me summarize the topic, since several different answers were given. When making a decision, first look at what data you have on hand.

Just leaving this note, it might be useful.

FFurkan K***New member
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#14

I was thinking the same thing. Taking measures without an inventory leaves doors you haven't seen open.

Proven by experience.

PPerihan K***MemberCommunity member
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#15

I'll try it.

PPınar K***New memberCommunity member
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#16

There are three things to check when doing this. If you get three different answers on a topic, the question was asked wrong.

Don't rely on a single measure; go layer by layer. This is my opinion, I'm not claiming it's absolute truth.

KKoray C***MemberCommunity member
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#17

We got stuck at the same point for a while. When making decisions, write down the worst-case scenario too, not just the best.

If you post the result here, it will help others too.

GGürkan D***Member
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#18

I feel the same way. Processes without records never improve, because you don't know what to fix.

Any unwritten clause becomes a point of disagreement later, as both sides remember it differently. I'm also curious if anyone does it differently.

MMurat Ç***Expert
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#19

I don't think this advice fits everyone. If permission and scope aren't in writing, don't start that test.

Proven by experience.

IIrmak K***Member
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#20

I'm curious too.

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