We're a mid-sized medical spare parts manufacturer and distributor based in Ankara. We want to develop a hybrid mobile app so our field reps can take orders and our corporate dealers can track inventory. We had an agreement in principle with a local software agency for a project scope of 180.000 TL and a 4-month delivery timeline.
However, right at the contract stage the agency requested an additional 25.000 TL, claiming their office workstations are Windows-based and they need to set up cloud build infrastructure or dedicated hardware for iOS builds and App Store testing. Meanwhile our internal IT staff insists that cross-platform libraries let you easily build for both platforms from Windows, and that the agency is just making excuses. Is the agency's claim a legitimate technical requirement or are we being hit with an unfair surcharge?